Manager of Transit Planning

Ben Franklin Transit has been providing transportation services to Benton and Franklin counties for over 30 years. Over these years our services have grown to ensure our community members have safe and reliable transportation services.

Employees at Ben Franklin Transit enjoy working in our spacious office environment and collaborating with their colleagues and superiors in person. Our company culture and values include customer service, collaboration, diversity, fiscal accountability, innovation, sustainability, and safety.  Employees and representatives of BFT are expected to uphold our values and mission. We also provide all employees the following:

Total Compensation Package 

• Generous paid holidays, vacation time, and sick time accrual.
• Public employees Medical, Dental and vision benefits through PEBB (Public Employees Benefits Board).
• Access to the PERS (Public Employees Retirement System), which includes a pension which includes employer match
• Access to an HSA savings account
• Employer paid HRA health savings account.
• Tuition reimbursement
• Wellness program with monthly participation rewards.

Nature of Position

Lead and participate in development of operational service planning studies, and the performance of short-range planning activities; analyze and report on performance measurement, route analysis, and new transit services; provide direct supervision to department planners.  

• Study, analyze, and evaluate current and proposed transportation structures; utilize transit performance data to evaluate travel patterns or accident records; provide recommendations on transit related improvements.
• Coordinate cost-effective improvement strategies that will increase efficiency to meet the needs of the community.
• Perform complex cost-benefit analysis on current and proposed service alternatives.
• Utilize Geographic Information Systems (GIS) mapping programs to create maps and reports; provide data analysis; update and maintain GIS information.
• Monitor programs related to Agency’s bus stops and transit centers.
• Manage the Transit Planning team, including schedules, assignments, and performance.
• Create and present reports, presentations, and recommendations to internal stakeholders, governmental agencies, and the community; coordinate with other departments and agencies to implement revisions.  
• Work collaboratively with local officials, agencies, jurisdictions, and developers to advance transit projects and programs; communicate and coordinate transit planning impacts with various agencies.
• Stay current with local, state, and national legislation regarding transportation to evaluate the legality of current and potential infrastructure.
• Use transit specific programs to analyze operations, statistics, and budgeting data for planning future transit service delivery.
• Attend public meetings; present service plans and solicit community input.
• Other duties as assigned.

Knowledge, Skills & Abilities

• Understand and apply Federal Transit Administration regulations and guidance related to assigned activities.
• Methods and techniques used in analyzing transit service performance and productivity.
• Understand concepts of transit and urban planning for development of short and long term service plans.
• Operate GIS, GPS, and other automated support systems and software used in the transit industry. Utilize office equipment and other relevant technology (software and systems) to meet business needs.

Minimum Qualifications

Bachelor’s Degree in Urban Planning, Transportation Planning/Engineering, or related field, from an accredited institution and five years’ experience with bus service planning and development programs; or an equivalent combination of experience, training, and education. Must possess a valid driver’s license.

Preferred Qualifications

Experience with scheduling, analysis, and support services activities related to implementing transit services, passenger facilities, and support systems. American Institute of Certified Planners (AICP) certification desired

• Collaboration:   Shares time and knowledge with others; adjusts priorities as circumstances dictate; follows through on commitments, accepts responsibility for actions, resolves interpersonal conflicts constructively.  
• Diversity: Demonstrates an awareness and respect of cultural and individual values.  Treats all people with dignity, courtesy and respect.
• Fiscal Accountability: Actively contributes to the productivity of the agency; demonstrates good stewardship of company time and resources; displays high standards of ethical conduct.
• Customer Service:  Anticipates the needs of internal and external customers; delivers quality work products and services within expected timeframes. Considers and responds appropriately to people in various situations.
• Innovation: Considers new approaches to situations; encourages ideas and improvements.
• Sustainability: Actively encourages environmental benefits and the conservation of natural resources.
• Safety: Adheres to safety related laws, regulations, standards, and practices; performs work in a safe manner; encourages and supports others to be safe while at work.

BFT IS AN EEO EMPLOYER