Bartender

Come be a part of something bigger!

More than 10,000 dedicated employees around the world bring their unique talents, expertise and experiences to work every day with Benchmark. Our strength lies in our diversity, positive service attitude and determination to succeed. Come be a part of our “Be the Difference” culture, where every employee, at every level, in every job strives to capture moments when they can provide memorable, personalized service to our guests, coworkers, and communities.

We are a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer:

• Full Time employees have access to Medical and Dental insurance to fit your needs
• Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses)
• 401K match (Let us help you build your financial future)
• Companywide Hotel Room Discounts (Who doesn’t love to get away)
• Paid Time Off
• Employee Assistance Program (We are here to support you)
• Employee family events (bring the kids!)
• Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few
• Many more, please inquire for more details

The main responsibility for this position is to provide Great Service, Great Stay for all our guest during their dining experience. This is accomplished by Teamwork between all FOH and BOH Crew.

What you will have an opportunity to do:

• Hospitably greet, prepare and serve food and drinks to our guests. Uses guest name and engages with guest. Promotes and documents orders for drinks. Mixes, garnishes and presents drinks using standard ingredient recipes and practicing portion control.

• Set ups bar for service. Maintains proper and adequate set-up of the bar on a daily basis. This includes requisitioning and stocking of all beer, wine, spirits, paper products, straws and stirrers, condiments and produce based on occupancy and covers projections. Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices and other perishables daily to insure product quality.

• Puts away any paper, plastic and beverage requisitions that came in that day

• Presents guests with menus and reviews the menu. Informs guests of specials and suggests appetizers and specialty items, "up-selling" whenever possible. Takes order, reviews and enters into micros.

• Follows resort steps of service as outlined in the outlet’s training manual. This includes items such as bread service, beverage service and table maintenance.

• Services other guests at the bar and the service bar, continuously observes bar area for any guest needs and makes sure that all guests are taken care of and have an outstanding experience. Flexible in responding to guest needs; takes ownership of guest problems and resolves them. Notifies management of any opportunity guests.

• Run food. Ensure plates in the window match ticket orders before they go to the table (checking especially for consistency and modifications). Modifications may indicate health or allergy conditions. Please be aware at all times: Allergic reactions can have potentially life threatening effects.

• Familiar with food allergens and handles any guest with food allergies with a high sense of urgency. Communicates this to Chef and immediate supervisor.

• Works together with server assistant to bus tables after each course and resets tables at the end of the meal for the next guest.
• Presents check to guests and responsible for collecting payment. Follows resorts check closing and cash handling procedures.

• Performs opening and closing (side work) duties as assigned by supervisor and weekly cleaning duties.

• Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.

• Be familiar with job hazards for your position and puts safety first.

• Provide other services and duties as requested by your immediate supervisor or your department head.

QUALIFICATIONS:

• Must be passionate about the hospitality business and posses a pleasant personality. Must be willing to work outdoors as needed in and out of the sun and should be prepared to deal with the Florida heat.

• Must meet appearance standards as outlined in our Crew Guide

• Must be able to read, write and clearly communicate in English.

• Must have a minimum of 1 year prior bartending experience and applicants will be evaluated for hire based on their knowledge of food and beverage service in conjunction with the quality and high level of service to be provided and the outlet that has the open postion.

• Ability to establish and maintain effective working relationships with other Crew

• Must obtain Safe Serve certification within 30 days of hire and go through Alcohol Compliance training quarterly.

• Ability to use point of sale computer. Ability to multi-task, take direction and adapt to changing needs and at times stressful work environment.

What are we looking for?

WHAT ARE WE LOOKING FOR?

Since opening in 1984, Hawks Cay Resort has been seen as a leader in the hospitality industry providing Great Service, for a Great Stay. Today, Hawks Cay Resort is working to become widely recognized and admired as a world class ICONIC resort. This is made possible by the result of our Crew Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of the following Values:

Teamwork – We work together to achieve a common goal.

Respect – We care about the feelings and beliefs of others.

Integrity – We conduct our work and relationships in an honest and fair manner.

Creativity – We change what exists into something better.

Excellence – We want our resort to be iconic – set the standard.

Passion - We love what we do and it shows!

In addition, we look for the demonstration of the following key attributes in our Crew Members:

• Caring
• Reliable
• Energetic
• Wow our Guest

WHAT CAN YOU EXPECT FROM HAWKS CAY RESORT?

Hawks Cay Resort is committed to providing a comprehensive benefits plan that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

For your physical and mental wellness we offer competitive Medical, Dental and Vision Insurance programs geared to you and your family's needs as well as Vacation/Holiday benefits. For your financial wellness Hawks Cay Resort provides a wide array of coverage, including Supplemental, Spousal and Child Life Insurance and Short and Long-Term Disability. In addition, our 401(k) Savings Plan with matching funds, and discounts through our Hotel Room Discount programs provide additional incentives for choosing Hawk Cay Resort as the employer of your future.

We also look to support every Crew Member in a safe work environment, Hawks Cay Resort has dedicated Leaders who will train all Crew Member on safety awareness and prevent accidents in the workplace. Ultimately, maintaining a safe environment is a team effort.

Hawks Cay Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Benchmark Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.