Business Office Manager

Overview

The Business Office Manager is responsible for the community’s revenue cycle management processes and serves as a liaison between the community and the Support Center.

Responsibilities

• Ensures compliance to State, Federal or County rules and regulations and Benedictine policies and procedures regarding all accounts receivable processes.
• Develops proficiency and acts as a resource in the billing system, accounting software, online payer portals, and other applications, as needed.
• Ensures all admissions and financial related paperwork is thoroughly completed for each admitted resident and obtains prior authorizations where applicable.
• Manages resident set-up, applicable charges, payers and payer changes, and private pay set-up in billing system.
• Performs eligibility checks, verifies insurance benefits, and provides coverage details to residents.
• Drives the Medicaid application process for applicable residents.
• Responsible for census management for the community.
• Processes payments and performs daily bank deposits via desktop scanner, or a minimum of twice weekly if physical bank deposits are needed
• Enters ancillary charges and submits vendor invoices to Accounts Payable in accordance with corporate policies and procedures.
• Oversees daily management of the Resident Trust Account (RTA) and petty cash, and assists in monthly reconciliation of the RTA.
• Performs applicable month-end close activities and reconciles Expenses to Revenue on a monthly basis.
• Completes annual Medicaid and Medicare Cost Reporting and other year-end activities.
• Participates in monthly accounts receivable aging review and assist centralized billing office as needed for collection activities or other follow-up items.
• Manages the selection, training, development and performance of assigned staff where applicable to retain a professional and motivated team. 

Qualifications

QUALIFICATIONS REQUIRED

• Asociate’s Degree in business-related field or combination of High School Diploma and comparable experience
• Two (2) or more years of Business Office Manager experience
• One (1) or more years of healthcare accounts receivable and/or accounts payable experience
• Accounting and general office software proficiency and use of general office equipment

QUALIFICATIONS PREFERRED

• One (1) year prior management experience

EEO/AA/Vet Friendly

Salary Range