PATIENT RELATIONS SPECIALIST
Bennett & Bloom
Remote after training, must be local to greater Louisville KY/Southern Indiana area.
Position Overview: The Patient Relations Specialist role will provide service to patients and providers via inbound and outbound calls while scheduling appointments, capturing messages for the clinic staff and providers, and addressing the needs of the patients. The Patient Relations Specialist will be responsible for scheduling patient appointments, escalates patients' health concerns in accordance with guidelines, provides connections to resources for clinical advice and guidance, and navigates complex situations while making sound effective decisions.
Essential Duties and Responsibilities: The following are general responsibilities associated with the job
and are listed in order of greatest to least amount of time spent on the duties.
If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly – only resumes submitted through this website will be considered.
EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
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