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Financial Patient Coordinator

Bensonhurst Dental
Brooklyn, NY Full Time
POSTED ON 5/31/2024
Location: Upscale Dental Office, Bensonhurst, Brooklyn


About Us


We are an upscale, top-rated, cosmetic dental office located in the heart of Brooklyn, Bensonhurst. With our dedication to treating every patient like a VIP, we have gained recognition for our skilled dentists, dental specialists, and our accommodating and friendly team. Our focus is on delivering exceptional patient experiences.


Role Overview


Join our team as a Financial Patient Coordinator! This unique position bridges the gap between front desk operations, guest services, and financial management. An integral member of our team, the Financial Patient Coordinator ensures our dental office remains financially sound by communicating effectively with patients about their treatment costs and obligations, exploring financial solutions, and ensuring timely collections. If you're a high-energy individual with a flair for exceptional customer service and a keen sense for details, this role is for you!


Key Responsibilities


  • Warmly acknowledge, greet, and assist patients upon arrival and departure.
  • Accurately calculate the anticipated cost of treatments and present financial obligations to patients.
  • Ensure timely collection of balances from patients.
  • Develop patient-friendly financial solutions, including payment plans and lines of credit.
  • Liaise with dental insurance providers to verify eligibility, benefits, and claim payments.
  • Efficiently schedule patients for treatments, ensuring profitability while accommodating last-minute cancellations.
  • Address patient inquiries about treatments, finances, and other concerns, both in-person and via phone/email.
  • Maintain comprehensive patient records and present periodic reports on treatment progress.
  • Support other tasks as required.


What You Offer


  • Proficient knowledge of dental insurance plans.
  • Experience in handling phone communications.
  • Superior customer service skills, combined with excellent communication and multi-tasking abilities.
  • Familiarity with Dentrix software is a bonus.


Additional Information


We value longevity and are seeking someone looking for a long-term commitment. If you resonate with our vision and believe you can contribute positively to our patient experience, please send us your resume along with a cover letter or short paragraph introducing yourself. Explain why you believe you are the right fit for this pivotal role. We can't wait to hear from you!


Review our website at http://bensonhurstdentalcare.com/


You can follow us on https://www.instagram.com/bensonhurstdental/ and Our Doctor https://www.instagram.com/dr_rubinshtein/

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