Housekeeper

Title

Housekeeper

Reporting to

Service Manager

Number of Direct Reports

0

FLSA Classification (TBD - HR)

Hourly

Location

Bensalem

Principal Functions

To maintain the cleanliness and physical appearance of the property and apartment units in order to assist the rental staff in achieving the overall occupancy goals and assist in resident retention by providing a quality living environment for the residents.

Purpose

We are dedicated to serving our customers, caring for one another, and delivering great results.

Key Metrics

Cleanliness, quality living environment, customer service

Primary Duties

Tasks

Operations

• General interior/exterior cleaning of buildings and common areas
• Heavy cleaning of all “make ready” units that are leased to prospective residents.
• Clean model and vacant apartments, hallways, lobbies, employee kitchens and restrooms, corridors, leasing office, stairways, community room, resident fitness area, pool house and other work areas so that the community is professionally maintained.
• Disinfect fitness room equipment and supplies, using germicides.
• Dust and polish furniture and equipment
• Clean rugs, carpets, upholstered furniture, and/or draperies, using vacuum cleaners and/or shampooers.
• Wash windows, walls, and woodwork, waxing and polishing as necessary.
• Dust window blinds
• Sweeping, scrubbing, mopping, vacuuming of floor finishes
• Replacing light bulbs and fixture components
• Collect trash, transport and empty into designated receptacle.
• Utilize a variety of cleaning tools and equipment such as mops, pails, vacuum cleaners, and push carts. Follows applicable safety precautions for the use and handling of various chemicals and cleaning agents.
• Assist Maintenance Technician with turnover process.
• Observe precautions required to protect Community and resident property, and report damage, theft, and found articles to Service Manager.
• Perform other duties and responsibilities as required

Policy & Procedure

• Ensuring the successful execution of all company operations policies and procedures. 

Customer Service

• Delivering the highest level of resident satisfaction through responsive, consistent, positive, and professional interactions.

Schedule

• Full-time, Monday-Friday 8am-5pm

Other Duties as assigned

Education/Work Experience/Knowledge/Skills

Education / Certifications:

High School or GED

Minimum Years of Work Experience:

1

Knowledge / Skills:

• Dependable, reliable and follows through on commitments by performing assigned tasks in a professional, orderly, and timely manner.
• Attentive to detail and complies with the Company’s operating, safety policies and procedures.
• Customer service oriented

Training (Required):

N/A

Training (Recommended):

N/A

Typical Physical Demands and Work Conditions

• Stand and walk or sit alternately depending on specific needs of the day
• Ability to frequently stand, walk, lift, bend, stoop, kneel, crouch or crawl and climb stairs
• Ability to lift up to 50 pounds as needed

Employer’s Rights

This job description does not list all the responsibilities of the job. Employee may be asked to perform other functions. Employee will be evaluated in part based upon their performance of the responsibilities listed in this description.

The Company has the right to revise the job description at any time. The job description is not a contract for employment and either you or the Company may terminate employment at any time, with or without cause, with or without notice (subject to applicable laws).