Receptionist

Bergstrom Volkswagen of Oshkosh

At Bergstrom Automotive, we are committed to delivering exceptional guest experiences. As a leader in the automotive industry, we take pride in our welcoming atmosphere, high standards, and a team that goes above and beyond for our guests. We are looking for a friendly and organized Receptionist to be the first point of contact for our guests and ensure their experience is exceptional from the moment they walk in.

WHAT YOU'LL DO

• Guest Reception: Warmly greet guests as they enter the dealership and direct them to the appropriate department or team member.
• Phone Management: Answer and route incoming phone calls in a professional and friendly manner, taking messages and providing information as needed.
• Administrative Support: Provide general administrative support, such as data entry, filing, and handling correspondence, to various departments as needed.
• Guest Service: Maintain a clean and welcoming front desk and waiting area. Offer guests refreshments and ensure they are comfortable while they wait.
• Coordination: Collaborate with sales, service, and parts teams to ensure seamless communication and guest satisfaction.

Typical schedule will be: Mon and Wed - 3pm to 7pm and every other Sat 8am - 5pmWill depend on need, need to be flexible. Additional day time shifts, 7am - 3pm, are available if wanted
Pay starting at $15.00-16.50/hour based on experience. Earn an extra $2.00 per hour worked every Saturday!

WHO'S RIGHT FOR THE JOB?

• Experience: Previous experience as a receptionist, front desk agent, or in a guest service role is preferred.
• Communication Skills: Excellent verbal and written communication skills with a friendly and professional demeanor.
• Organizational Skills: Strong attention to detail and the ability to multitask in a fast-paced environment.
• Technical Skills: Proficiency with Microsoft Office Suite and the ability to quickly learn new software and phone systems.
• Guest Service Orientation: A passion for providing outstanding guest service and maintaining a positive attitude.

OUR COMMITMENT TO YOU

• Competitive compensation!
• Medical, Dental, Vision, Short and Long Term Disability, and Life Insurance (for FT team members)
• Two weeks of PTO upon start date (for FT team members)
• Discounts on vehicles, service, and parts
• 401(k) with company match for FT team members
• Paid Holidays (for FT team members)
• Wellness Program
• Free Team Member Clinic
• Free Health Coach
• Employee Assistance Program
• Employee Referral Program
• Training and opportunities for career growth and advancement

WHAT MAKES BERGSTROM DIFFERENT:

• Wisconsin's largest automotive group and is a top 50 automotive dealer in the US
• Established in 1982 in Neenah WI
• 2,300 team members working in Green Bay, Kaukauna, Appleton, Manitowoc, Neenah, Oshkosh, Madison, and Middleton
• 39 dealerships representing 36 brands
• Consistently recognized by Automotive News as the top dealership group to work for in Wisconsin and one of top dealership groups to work for in the United States
• Received Glassdoor's "Best Places to Work" award
• Recognized by the Better Business Bureau and Time Magazine
• We are committed to giving back to our communities by supporting local organizations including Make-a-Wish, United Way, and Breast Cancer Research at the Medical College of Wisconsin