Mainframe Scheduler - Level 1 Jr

Overview

SUMMARY

Arcticom, a subsidiary of Bering Straits Native Corporation is currently seeking a Mainframe Scheduler (Junior) to support a United States Department of Agriculture (USDA) contract. Categories of services to be provided by the Scheduling team include, but are not limited to, the following:

• Batch job set-up and configuration for execution on Mainframe and Mid-Tier scheduling environments using the BMC CONTROL-M suite of products.

Provide day-to-day scheduling operations support services, including monitoring, execution, and control of batch job processing during all shift hours, 7 days per week, 52 weeks per year.

Responsibilities

ESSENTIAL DUTIES & RESPONSIBILITIES

The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned.

•  Provide operational support for automated batch job processing using Government-furnished COTS products.
• Monitor batch processing and critical path batch workflow to identify and research potential issues and resolve.
• Troubleshoot routine batch processing errors to isolate the cause of failures, and initiate recovery actions working with application developers, functional analysts and specialists.
• Report abends and issues that cannot be resolved within 15 minutes.
• Modify batch jobs based on predefined recovery and restart instructions for failed jobs.
• Monitor and manipulate the JES2 input queue using IBM’s SDSF to ensure jobs are initiated and executing as expected.
• Monitor batch processing and critical path of batch workflow to identify and research potential issues and resolve such issues within pre-defined Service Level Agreements (SLA).
• Support established scheduling operations standards and methods. Any custom approaches must be approved by the customer prior to implementation.
• Support Morning, Evening and Midnight shifts, as required.
• Follow all customer shift turnover processes and procedures.
• Report activities, accomplishments, and metrics as required for weekly and monthly reporting periods.
• Provide status and progress for tasks and milestones in comparison with project schedules.
• Escalate outstanding issue to contractor and customer team leads for awareness and action.

Qualifications

QUALIFICATIONS - EXPERIENCE, EDUCATION AND CERTIFICATION

To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High school diploma or equivalent.
• This is an entry-level position 0-2 years experience required
• General IT experience and related job skills, “trainable” as a Junior/Apprentice level Mainframe Scheduler
• BMC Control-M for z/OS (IBM mainframe)
• BMC Control-M for Distributed Systems (Windows/UNIX)
• Possess/Obtain a current technical certification: BMC Certified Associate: Control-M 20.x for Schedulers (Company will provide required training and certification prior to commencing work)
• In addition, Contractor personnel must possess a working knowledge of the following IBM z/OS mainframe products and utilities: TSO, JES2, SDSF, and CICS.
• IBM Job Control Language (JCL).
• Associate ‘sdegree in relevant field, or equivalent work experience in lieu of degree
• Familiarity with Windows operating systems.
• Familiarity with Microsoft Office Suite – Word, Excel, and Outlook
• Ability to design and implement automated tests.
• Proficient in creation of readable documentation.
• Ability to remain calm and objective in escalation scenarios.
• Excellent communication and customer care skills.
• Strong team-player and collaborator.
• Must be able to lift 25 lbs.
• Must be a US Citizen.
• Must be able to obtain a Public Trust Clearance.

Preferred

• Basic knowledge and experience as a junior level scheduler, setting up end-to-end job schedules across mainframe and distributed environments using automated methods with the following software products, or similar:
• BMC Control products for z/OS. (BMC Control-M)
• BMC Control products for Distributed Systems.
• Formal training or basic work experience in the following IBM z/OS mainframe utilities and environments:
• Respond to user requests and software errors.
• Monitoring system performance.
• Familiar with the fundamentals of data center networking.
• Familiar with security and governance requirements such as FISMA, FedRAMP, DISA STIG, and securing operating systems to these standards in an enterprise environment.
• Proven track record of diagnosing and resolving technical problems by using vendor documentation or internet resources, including performing log review, and using monitoring systems.

NECESSARY PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Employees must maintain a constant state of mental alertness at all times. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about.

DOT COVERED/SAFETY-SENSITIVE ROLE REQUIREMENTS

• This position is not subject to federal requirements regarding Department of Transportation “safety-sensitive” functions.

WORK ENVIRONMENT

Work Environment characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of this job. 

The job is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system. The work described herein is primarily in a modern office setting. Occasional travel may be required.

SUPERVISORY RESPONSIBILITIES

• This position is self-managed and works at the direction of the government and is directly related to the business operation supporting the customer’s objectives.

ADDITIONAL QUALIFYING FACTORS

As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain the appropriate clearance levels required and be able to obtain access to military installations.

Shareholder Preference.  BSNC gives hiring, promotion, training and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job.

Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender, or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law.

Equal Opportunity Employer/Veterans/Disabled

We participate in the E-Verify Employment Verification Program. We are a drug free workplace.