Business Process Analyst

Company Details

Berkley Construction Solutions (BCS) offers lead and excess liability capacity to the commercial construction industry. Our team of dedicated, experienced excess construction specialists underwrites practice and project business for medium to large contractors across the U.S. At BCS our guiding principles are authenticity, trust and passion. The team culture is inclusive, high energy, and fun.

Company URL: www.BerkleyConstructionSolutions.com

The company is an equal opportunity employer.

Responsibilities

The Business Process Analyst will collaborate with business partners to identify change needs, assess the impact of the change, capture and document requirements and then ensure those requirements are delivered effectively. Our Analysts utilize the latest Artificial Intelligence, Machine Learning and Robotics Process Automation technologies to assist in the administration of underwriting support functions. The work offers candidates who are new to the insurance industry an introduction to risk and exposure analysis that will lay the groundwork for a sustainable and rewarding career in underwriting or operations. Candidates will benefit from mentoring and exposure to all aspects of the business: underwriting, reinsurance, systems workflow and optimization, with the overall goal of retaining customers and developing new business opportunities.

Serve as a partner between operations, IT and BCS’s Underwriting team.  Develop and maintain tools and processes to support BCS’s growth.  Responsibilities include:

• Develop technical knowledge regarding excess liability insurance, underwriting risk analysis, policy forms, endorsements, and IT applications.
• Develop working relationships with internal working counterparts (IT, accounting, claims, underwriting and others) to facilitate productive exchanges of information to improve efficiency and promote compliance.
• Document clear and well-structured business requirements for system enhancements.
• Oversee User Acceptance Testing and Regression testing to ensure business requirements are met.
• Develop metrics, reports, dashboards and visualizations to understand and monitor business and system performance.
• Review, recommend and update policies and procedures to improve performance, company policies and business processes.
• Strive to consistently improve the overall efficiency, value and internal support of the operations.
• Provide a high level of service at all times to both internal and external customers.

Qualifications

• High School diploma, or equivalency
• Operational skills related to process workflow; IT applications; and compliance.
• Ability to build trust and gain credibility with co-workers and business partners.
• Ability working in a team-oriented, collaborative environment.
• Technically competent with Excel, Visio, Word, PowerPoint and Operational systems

Education Requirement:

• High School diploma, or equivalency

Additional Company Details

Sponsorship Details