What are the responsibilities and job description for the Claims Support Representative I position at Berkley?
Company Details
At Berkley Entertainment, we have over 25 years of underwriting risks in Entertainment & Sports. Our one focus is entertainment insurance. We bring our decades of entertainment experience together to go beyond the basics, providing crafted coverage solutions to protect our clients.
Our team’s industry experience and collaborative approach leads to great client solutions — and this is by design. We are here to assist with customizing products and services that are tailored to respond to each client’s unique exposures.
The company is an equal opportunity employer.
Responsibilities
The Claims Support Represenatitve provides administrative support to the claims department. A range of specific tasks may be requested from the Claims Support Supervisor or directly from the claims adjusting staff. Key functions include but are not limited to:
- Complete new claim set up in the claims adinistration system
- Copy and prepare files for subpoenas/litigation needs/providing documents to attorneys
- Open, sort and index incoming mail to route to the appropriate claim file or claims individual
- Assist in medical bill workflow between company and medical bill review vendor
- Retrieve and address voicemails as needed
- Assist in the management and routing of incoming e-mail correspondence that comes to a general claims support e-mail address
Qualifications
- High school diploma or equivalent experience
- Insurance Claim Support experience preferably in workers’ compensation and commercial liability insurance preferred
- Ability to learn systems and understand the need for timely follow up and processing
- Demonstrates strong written and oral communications skills
- Ability to interact with all levels of the organization
- Demonstrates organizational skills while working on multiple projects
- Working knowledge of MS Outlook, Word, Excel, and other office machines as needed
- Able to handle all objectives with minimal management involvement
- Ability to adjust to a new situation and changing priorities with minimal impact to daily responsibilities
- Highly ethical and can maintain confidentiality
Additional Company Details
We do not accept any unsolicited resumes from external recruiting agencies.Sponsorship Details
Sponsorship not Offered for this Role
