Product Manager

Description

WHAT WE DO:

BerkOne's mission is to provide clients with customized and efficient back-office services enabling them to not only focus on their core competencies but reduce costs as well. The company helps organizations transform information-intensive business processes, reduce manual work and errors, minimize costs, and improve customer engagement.

We combine RPA, cognitive capture, process orchestration, mobility and engagement, and analytics to ease implementations and deliver dramatic results that mitigate compliance risk and increase competitiveness, growth, and profitability. BerkOne also provides outsourcing services to complement these solutions, including inbound mail prep, imaging, document indexing, remittance processing, and outbound print and mail. Very few vendors offer this combination of Solutions and Services, which is why our approach to Document Process Automation positions us to grow and dominate the process automation space well into the future.

We are currently seeking an experienced Product Manager to join our BerkOne team. If you are a strategic thinker with a passion for driving business growth through product innovation, we want to hear from you!

WHAT YOU'LL DO:

As a Product Manager, you will play a pivotal role in driving the success of our products throughout their lifecycle. You will be tasked with developing a comprehensive vision and strategy for our products, which will span from conceptualization to delivery, with a focus on maximizing revenue and customer satisfaction. Additional responsibilities include: 

• Develop and communicate product vision, strategy, and roadmap based on market needs and business goals.
• Collaborate closely with cross-functional teams and internal stakeholders to ensure alignment with long-term business objectives.
• Continually analyze market trends and data to make informed strategic decisions and identify opportunities.
• Create and develop product playbooks for sales and marketing teams to ensure successful product launches.

LOCATION SCHEDULE

• Remote Opportunity
  • However, you will meet with your team via MS Teams to stay connected and may also be required to periodically travel to BerkOne’s office in Bethlehem, PA as needed for training and meetings.
• Full-time Position: Monday – Friday, Day Shift

PAY BENEFITS:  

• Annual Salary: $91k - $110k, commensurate with experience
• Medical, dental, & vision insurance
• Generous PTO – Vacation, Sick, Personal, Holidays!
• 401(k) Profit Sharing
• Basic Life Insurance
• Tuition Reimbursement
• Travel Assistance
• Employee Assistance Program
• Long Term Disability
• Preparation of Wills
• Optional pet insurance

Requirements

The successful candidate will have a strong understanding of product development processes and methodologies, excellent communication and collaboration skills, and an analytical mindset with the ability to interpret data and make data-driven decisions. The Product Manager will meet challenges with resourcefulness, be conscientious, thorough, and open to learning all the services that BerkOne can offer.

• Bachelor’s degree from a four-year College or equivalent knowledge of IT Software/Services Field, commercial, technical and/or industry practice and principles; and 
• Minimum 6 - 8 years related experience and/or training; or
• Equivalent combination of education and experience.
• Proven experience in product management, with a track record of successfully bringing products to market.
• Strategic thinking and problem-solving skills, with the ability to make informed decisions in a fast-paced environment.
• Expert knowledge of project management software, such as SmartSheets, Trello, Jira, or comparable tools.
• IT Software/Services industry experience is preferred, but not required.

At BerkOne, open and honest communication is the mobilizing force that maintains the integrity of our company. We interact with each other and our clients with respect and trust. Our employees drive the success of our organization, and we are committed to providing the environment for them to succeed! We encourage the use of information, imagination, and initiative to develop innovative solutions. Check out our real-world results at berkone.com. BerkOne is an Equal Opportunity Employer. All positions require a successful reference check, criminal background check and drug screen.