Network Technician

Overview

Network Technician

Berkshire Hathaway GUARD offers a collaborative company culture with outstanding benefits and competitive compensation. Our organization is hiring and we’re looking for talented individuals to join our team and establish a rewarding career with us. We are seeking a Network Technician to work out of our Corporate Office in Wilkes-Barre, PA.

Our success is founded on our strong reputation, and we have received an A “Superior” grade by the leading independent insurance rating organization. Backed by our ultimate parent company, Berkshire Hathaway Inc., our brand is founded upon trust, service, and innovation. If you’re looking for an employer with integrity and flexibility, keep reading to learn about our benefits and job openings.

Benefits:

• Work life balance schedule- No Nights or Weekends!
• Generous vacation and sick time
• Closed on all major holidays
• Healthcare benefits begin on your first day of employment
• 401K with company match and profit sharing
• Every 5 years employees receive a generous monetary award to be used toward a vacation!
• Tuition reimbursement after six months of employment
• Discover opportunities to advance your career
• Be part of Berkshire Hathaway Inc., one of the world’s most admired companies

Responsibilities

As a Network Technician on our Technology Services Team, you will be part of exciting projects encompassing GUARD’s on-premises and cloud environments.  The role will focus on areas such as network/server infrastructure administration, maintenance, and troubleshooting, as well as security investigations, threat response and on-premises to cloud migrations.  The candidate should be highly motivated with a passion for networking and a drive to learn and apply their knowledge to an ever-changing environment.

Responsibilities:

• Installation, management, and troubleshooting of both on-premise and Azure networking infrastructure.
• Perform upgrades of Cisco related software and hardware without interrupting business workflow.
• Work closely with the Director of Technology Services on network design and enhancements.
• Monitoring, analyzing and resolving network hardware and software problems in a timely and accurate fashion.
• Evaluate network performance and find avenues for improvement.
• Create and maintain network and systems documentation.
• Working with vendors to quote and obtain needed equipment.
• Participate in Azure Cloud Infrastructure migration projects and troubleshooting.
• Respond to and investigate threat alerts.
• Respond to individual Help Desk requests for network support issues.
• Maintaining inventory of networking equipment.
• Availability after hours for critical systems maintenance\issues.

Qualifications

• 2 years hands-on administrative experience with Cisco networking technologies; i.e. Firewalls, Routers, Switches and Wireless Networks.
• A good grasp of networking technologies and concepts, i.e. subnetting, VLANs, VPNs, etc.
• Hands-on experience with Cisco Firepower management, i.e. access policies, Anyconnect, device upgrades, troubleshooting.
• Solid background with Windows server operating system.
• Ability to troubleshoot and diagnose network hardware & software issues.
• An IT service delivery friendly and positive attitude.
• Capable of working independently.
• Ability to think on your feet and remain calm in high pressure situations.
• Strong network analytical and troubleshooting skills with the capability to handle and own critical issues through to resolution.
• Azure Infrastructure administration (Azure Firewall, load balancers, network security groups, network gateways, etc.) a plus.
• CCNA certification a plus.