Administrator

Job summary

The Liaison Diversion (L&D) service sits as a top priority within the government's criminal justice agenda. The L&D service operates by referring offenders who are identified with having mental health, learning disabilities, or other vulnerabilities to an appropriate treatment or support service.

The service is high profile with research being conducted to feed into national policy, service development and best practice.

The service forms a service provision that spans county of Hampshire including the Isle of Wight. This post has a primary base in Portsmouth, with some potential travel to Berkshire for training, meetings etc.

The post holder is required to provide administrative and clerical support to the Hampshire L&D service. The post holder will work as a key member of the multi-disciplinary team and assist in the promotion of high-quality service.

Main duties of the job

• To act as Team Administrator for Hampshire L&D service
• Take minutes at Management, Team & Project Meetings and follow up actions including administration of invitations, distribution of agendas and room booking
• Preparation and in-put of roster schedules using HealthRoster
• Managing changes in shift requirements and absences (, holiday & sickness) and updating roster schedules
• Support New Starters through the Trust Induction and local onboarding process (including ID verification, Police vetting, IT access and equipment)
• Support the Admin & Data Manager with data collection, filtering and cleansing to locate and correct problems. Producing ad-hoc data reports as and when requested.
• Liaise and communicate effectively with external agencies including other mental health services, police and service users
• Monitor and report on the allocation and use of Lone Worker Devices
• Assist in screening of telephone calls and transferring accurate information to the clinicians
• To accept tasks under the direct supervision of the clinicians and Admin Manager, maintaining close liaison with those concerned and reporting back (including providing support for ad hoc projects and new service implementations)
• To monitor stationery, uniform and PPE stocks and re-order as necessary (using Unit4ERP online procurement system)
• Monitor staff supervisions ensuring timely action by Managers
• To liaise with estates and IT departments regarding work repairs / faults and escalating issues.

About us

Berkshire Healthcare NHS Foundation Trust isa specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire.

We value diversity and are proud to be a Stonewall Top 100 Employer.We work hard to create an inclusive environment where you'll be supported by friendly and professional colleagues to flourish.

Our values at Berkshire Healthcare :

• Caring for and about you is our top priority
• Committed to providing good quality, safe services
• Working Together with you to develop innovative solutions

We welcome people who share these values to come and work for us.

Benefits of working for us include :

• Flexible working options to support work-life balance.
• 27 days' annual leave rising with service opportunity to buy and sell
• Generous NHS pension scheme
• Excellent learning and career development opportunities

Cycle to Work' and car leasing scheme

• Access to a range of wellbeing tools and services
• Discounts at hundreds of popular retailers and restaurants
• Staff networks for race, diversity, disabilities and armed forces community to support equality
• Generous maternity, paternity, adoption and special leave.
• Free parking across Trust sites

Job description

Job responsibilities

The must haves for you to be considered for this role :

• Working knowledge of Excel and Microsoft applications
• Higher National Certificate, Vocational Qualifications level 4 or 5, foundation degree, Higher National Diploma, diploma or equivalent level of knowledge.
• Previous secretarial / administration experience
• Ability to work under pressure
• Excellent organisational skills

Berkshire Healthcare has a record of achievement and success that places us as one of the best performing Trusts in the country.

We are rated Outstanding by the CQC, we have a history of strong financial performance and we have a highly skilled and engaged workforce.

We aspire to be an outstanding organisation for everyone : our people, our patients, their families, and their carers. For our people who work here that means we want Berkshire Healthcare to be a great place to work where everyone can thrive and grow.

If you recognise yourself in theserequirements,we recommend you apply today!

We are happy to answer any questions that you may have. Please dont hesitate to call : Brooke Marshall, Admin Manager on 07870 484361 or email wholl be delighted to help.

If youre someone who shares our passion for excellence and care, join us and lets be outstanding together.

We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics.

Reasonable adjustments will be made for disabled applicants where required.

Person Specification

Education / Qualifications / Training

Essential

• GCSE or the equivalent pass at grade C or above in English.
• Minute Taking Course or experience with taking minutes.

Desirable

• Degree, equivalent qualification or relevant experience.
• IT certificate ECDL or equivalent.

Continuous Professional Development

Desirable

Previous Experience

Essential

• Previous secretarial / administrator experience.
• Experience and working knowledge of using Microsoft Excel, creating reports and using basic formulas
• Demonstrable working knowledge of emails, calendars, diaries and internet.

Desirable

• Previous experience of working within a busy office environment.
• Knowledge of the NHS
• Experience within mental health or Criminal Justice Service setting.

Knowledge, Skills & Abilities

Essential

Excellent organisational skills & ability to work under pressure, time managements skills to prioritise work / emails / correspondence.

Desirable

Awareness of the importance of confidentiality.

Additional Requirements

Desirable

• Full driving license
• Access to car

Last updated : 2024-02-23