Valet in Advance, NC

Bermuda Village Retirement Community is located in the beautiful, gated Bermuda Run neighborhood in Advance, NC. At Bermuda Village our number one priority is our Residents. We offer an unparalleled quality of life at all levels of retirement. We have created a community that allows our residents to do as much, or as little, as they like while offering the ability to age in a place with all levels of care. We welcome you to join our team and find your place here as we have many opportunities for your career to grow.

Bermuda Village is a vaccinated employer. As such, prospective new hires will be required to provide proof of vaccination or be willing to receive the COVID-19 vaccination by date of hire unless new hire has an approved exemption form completed upon hire.

Benefits:

• Competitive Salary
• Paid-Time Off with rollover; Paid Personal Days
• Paid Holidays
• Bonus Pay
• Flexible Schedule
• Health Insurance, Dental Insurance, Vision Insurance
• Short-Term/Long-Term Disability Insurance; Variety of Supplemental Insurances Available
• Free Life Insurance
• Career Growth Opportunities
• Tuition Reimbursement
• Employee Assistance Programs

*Some benefits may only be eligible to full-time team members.

JOB SUMMARY:

Bermuda Village Retirement Community is hiring for Valets. This role is primarily responsible for greeting residents and guests and providing exceptional hospitality and customer service to our residents and their family members.  This individual will also assist in parking vehicles, accommodating guest by assisting with luggage or other items and assist with events as needed.

Minimum eligibility requirements

• Must be able to communicate effectively with residents, families, staff and general public.
• Must have compassion for and desire to work with the elderly.
• Must demonstrate the ability to work responsibly as a team member as well as an individual.
• Must be honest, fair, dependable, respect confidentiality and the rights and privacy of others.
• Ability to represent our Community in a positive and professional manner.
• Must pass criminal background check.
• Proven safe driver record and clean driving records is essential.
• Valid personal car insurance.
• Must meet all health requirements.
• Must be able to perform the duties and responsibilities (Essential Job Functions) with or without reasonable accommodation.

Essential functions

• Greet and welcome residents and guest.
• Offer professional valet services including parking resident vehicles.
• Accommodate guests by opening doors and assisting with luggage or other heavy items.
• Assist with delivering packages, luggage or other items.
• Shuttle residents to and from appointments, airport, or other transportation needs.
• Maintain the lobby area in a clean and uncluttered manner.

Customer service

• Responsible for ensuring that all employees are providing excellent customer service to internal and external customers.
• Perform job duties for residents and with team members in a courteous and professional manner.
• Take initiative to ensure resident safety and satisfaction is a priority.
• Meet and greet visitors in a friendly, helpful manner (Visitors include anyone who visits the community; specifically, current residents’ families and friends, prospective residents and their families, referral sources, vendors and regulators).
• Answer phones appropriately, according to company and community standards.

Residents’ rights

• Ensure compliance and understanding of all regulations regarding residents’ rights.

Other

• Follows & communicates company policies and procedures.
• The job description provides a framework for the job; other duties may be assigned as necessary.

Working conditions (travel, hours, environment)

• Scheduled hours; possible overtime. May work in other positions temporarily when necessary.
• Is subject to callback during emergency conditions (e.g., severe weather, evacuation, post-disaster, etc.).
• Is subject to injury from falls, burns from equipment, odors, etc., through the workday, as well as to reactions from dust, disinfectants, and other air contaminants.
• May be subject to the handling of and exposure to hazardous chemicals.

Physical/sensory requirement

· Medium work: ability to exert 10-35 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.

• Must function independently and have flexibility, personal integrity, and the ability to work effectively with residents and staff.
• Must be able to relate to and work with the ill, disabled, elderly, emotionally upset and, at times, hostile people within the community.

Bermuda Village is an Equal Opportunity Employer