Best Buy/Geek Squad PC Double Agent (Cranberry Twp, PA) 860961BR

Our PC Double Agent is responsible for a variety of fulfillment duties which may include delivery, installation, integration, networking, and repair of consumer electronics devices, with a primary focus on computing.

Key accountabilities:

• Leads on two person jobs and complex projects as well as performs work alone.
• Provides a seamless Client experience by advising and fulfilling on lifestyle recommendations regarding product, service, and content.
• Completes fulfillment of advanced complexity work, and triage and de-escalate difficult Client interactions as needed.
• Responsible for managing inventory and vehicle maintenance in partnership with other Agents, processing paperwork and payment, providing feedback and training opportunities, and completing store stock repairs.

Basic Qualifications:

• 2 years of customer service experience
• 1 year experience in one or more of the following: sales, delivery, installation, repair OR military equivalent
• Current, valid driver’s license
• Have and maintain a driving record which meets Best Buy safety standards (e.g. minimal number of violations/accidents, etc.)
• Ability to consistently lift/carry/maneuver products weighing 75lbs individually, or 150lbs as a team (support tools such as a harness, dolly, and/or lift may be provided as applicable for the type of work being performed)
• Must be at least 21 years of age
• Acquire and maintain any state or local licensing, as required, within 90 days of hire

Preferred Qualifications:

• Previous experince in an in-home experience environment
• Previous experience actively using and learning about technology electronics

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Holidays
• Overtime
• Weekend availability

COVID-19 considerations:
Masks, gloves, and shoe coverings must be worn with all client interactions.

Application Question(s):

• Are you available on weekends?

Experience:

• Clean Driving Record: 3 years (Required)
• Customer Service: 1 year (Required)
• Consumer Electronics: 1 year (Required)
• Computer Repair: 1 year (Required)

License/Certification:

• Driver's License (Required)

Shift availability:

• Day Shift (Required)

Work Location: On the road