What are the responsibilities and job description for the AGENT, AUTOTECH I position at Best Buy?
The Autotech Level 1 uses car electronic product knowledge and advanced technical skills to deliver complete automotive fulfillment solutions. This role follows established procedures and guidelines for recommending, troubleshooting, and installing mobile electronics specific to a client's vehicle. They also provide technical advice, best practices, and support to clients and other employees on mobile electronics solutions.
At Best Buy, we create work environments where every employee feels like they truly belong and contribute to our shared purpose. We're committed to being one of the best companies for our customers and employees by fully embracing people from all backgrounds and identities. Our customer base is diverse, and we are committed to ensuring our workforce is reflective of the communities we serve.
We are obsessed with building long-term relationships with our applicants, employees, and customers. If you like working in an environment that inspires individual and team success, you'd be a great addition here.
Key Responsibilities
Drives a positive customer experience by building relationships, networking, and providing solutions to everyday needs.
Installs standard mobile electronic solutions including T- harness remote starts, standard speakers, dash cameras, backup cameras, amplifiers, and in-dash units.
Verifies vehicle make and model of and communicates any compatibility concerns prior to installation.
Leverages resources for standard electronic troubleshooting.
Utilizes provided guides to identify compatible mobile electronic products and fulfill automotive solutions.
Provides a high level of customer service while maintaining Best Buy level 1 certification.
Basic Qualifications
Current, valid driver's license
Have and maintain a driving record which meets Best Buy safety standards (e.g. minimal number of violations/accidents, etc.)
Achieve Best Buy's level 1 Autotech certification within 90 days of being hired
Preferred Qualifications
Prior experience with installing mobile electronics
Prior retail experience
About the Company:
Best Buy
Energetic teams. Fun atmosphere. Exciting opportunities.
That’s what you’ll find at Best Buy. Care to join us?
You can feel the energy here. And we’re not talking about the hum of electronics (there’s that, too). We’re talking about people.
Best Buy employees are friendly, enthusiastic and willing to help you succeed. Sure, we’re a big company — the world’s largest consumer electronics retailer — but that doesn’t stop us from having fun while doing what we love: bringing technology into people’s lives in meaningful ways.
When you join our team, we consider you part of our Best Buy family. And what you do here every day will support our goal to make people’s lives better, easier and more enjoyable through the great products we sell.
So if you’d like using your talents to help improve people’s lives, bring it! We’d love to have your energy here.
Company Size:
10,000 employees or more
Industry:
Retail
Founded:
1966
Website:
http://www.bestbuy-jobs.com/
