What are the responsibilities and job description for the AGENT, AUTOTECH I position at Best Buy?
The Autotech Level 1 uses car electronic product knowledge and advanced technical skills to deliver complete automotive fulfillment solutions. This role follows established procedures and guidelines for recommending, troubleshooting, and installing mobile electronics specific to a client's vehicle. They also provide technical advice, best practices, and support to clients and other employees on mobile electronics solutions.
At Best Buy, we create work environments where every employee feels like they truly belong and contribute to our shared purpose. We're committed to being one of the best companies for our customers and employees by fully embracing people from all backgrounds and identities. Our customer base is diverse, and we are committed to ensuring our workforce is reflective of the communities we serve.
We are obsessed with building long-term relationships with our applicants, employees, and customers. If you like working in an environment that inspires individual and team success, you'd be a great addition here.
Key Responsibilities
Drives a positive customer experience by building relationships, networking, and providing solutions to everyday needs.
Installs standard mobile electronic solutions including T- harness remote starts, standard speakers, dash cameras, backup cameras, amplifiers, and in-dash units.
Verifies vehicle make and model of and communicates any compatibility concerns prior to installation.
Leverages resources for standard electronic troubleshooting.
Utilizes provided guides to identify compatible mobile electronic products and fulfill automotive solutions.
Provides a high level of customer service while maintaining Best Buy level 1 certification.
Basic Qualifications
Current, valid driver's license
Have and maintain a driving record which meets Best Buy safety standards (e.g. minimal number of violations/accidents, etc.)
Achieve Best Buy's level 1 Autotech certification within 90 days of being hired
Preferred Qualifications
Prior experience with installing mobile electronics
Prior retail experience
Join our team!
While you're busy delivering on our belief of making technology work for our customers, we're working to ensure you are rewarded for your passion, energy and commitment. Our pay for performance philosophy rewards results and offers you opportunities to grow in your career and increase your earning potential.
Ready? Let's do this!
If you are ready to make a difference in the lives of our customers and employees, click on the apply button below. The application will take about 15 minutes to complete and if you meet the requirements, you can expect to hear from us within 24-72 hours.
