Agent

14-May-2024

Geek Squad Agent (Retail Store)

Full time

Job Description

As a Geek Squad Agent, you’ll be the first point of contact for people seeking technology support, knowledge and solutions.

We’ll provide the training and resources you need to ask the right questions, listen carefully, take detailed notes and partner with other agents as needed to help customers who visit our stores.

Working together, we’ll create a supportive, positive environment for anyone who is facing tech challenges or wants to get more out of their devices.

What you’ll do

• Provide positive, timely service to customers during the check-in and checkout process
• Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps
• Help set up and repair technology devices for customers
• Monitor service queues and provide accurate status updates to customers
• Clearly communicate and partner with fellow agents

Basic Qualifications

• Experience using and learning about consumer electronics
• Ability to work successfully as part of a team
• Ability to prioritize and multi-task in a fast-paced environment
• Ability to work a flexible schedule, including holidays, nights and weekends

Why you’ll love it here

Our benefits include :

• Competitive pay
• Generous employee discount
• Financial savings and retirement resources
• Support for your physical and mental well-being

About us

As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life in our stores, online and in customers’ homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities.

Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™

Req #

946578BR

Brand

Geek Squad

Job Category

Services Group

Job Level

Individual Contributor

Minimum Pay ($)

15.00

Store Number or Department

001147 Kohler WI Store

Maximum Pay ($)

17.00

Address Line 1

3600 County Trunk Hwy A

City

Kohler

State

Wisconsin

Search Categories

Geek Squad, Retail

53044

Benefits

Best Buy offers a range of benefits to support your overall well-being, as outlined in the . Eligibility may vary.

Geek Squad Agent (Retail Store) Best Buy

Last updated : 2024-05-16