The staff member will help remove financial barriers and understand insurance coverage and limits. They will review payment options and financial assistance programs and complete necessary forms and applications.
They will use data and systems information to proactively identify financial issues (insurance carve outs, loss and lapses, changes in financial status, determination of financial responsibility, etc.) and work collaboratively with the Intake and Finance Department as well as the clients to mitigate the financial roadblocks preventing access to or disrupting current service delivery.
They will run routine audits and use reporting systems to regularly identify and correct financial matters interfering with client care. This includes but is not limited to contacting clients/families for payment resolution.
They will provide various administrative, technical, and supportive assistance for the Finance Department, Mental Health Services Departments, and other agency services.
Assists in developing, supporting, and maintaining Credible system as relates to all MH accounts receivable functions.
Responsible for invoicing clients, posting, and reconciling payments. Responsible for working independently as well as part of a team and prioritizing work assignments to meet deadlines.
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