What are the responsibilities and job description for the Front Desk Agents position at Best Western Bemidji?
Supervisor: General Manager
Purpose of Position: Are you an out-going, engaging person by nature? Are you looking for a fun and rewarding place to work in the hospitality industry? We are looking for a candidate that takes pride in providing outstanding customer service to guests and fellow team members. Must be organized, creative, a team player and want to grow! We have the opportunity for your growth!
Who are we:
Our culture, combined with our quality product and focus on serving guests makes our hotel an outstanding place to work.
What will you be doing:
-Greeting guests in a warm, professional manner as they arrive at your clean and comfortable hotel
-Handling all reservations over the phone and in-person
-Checking in/out guests efficiently and accurately
-Respond promptly to all hotel guest questions and requests with a cheery disposition
Job responsibilities:
-Effectively communicate with guests, co-workers, and supervisors
-Ability to work efficiently with computers
-Able to engage clearly and effectively with guests on the phone and in- person
-Provide guests with information about the hotel and local area
Job Requirements:
-GED or HS Diploma
-Valid Driver’s License
-Proven computer skills
-Communication skills
-Willingness to work weekends and holidays
Job Type: Full-time
Pay: $14.00 - $16.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Parental leave
- Referral program
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Night shift
- Overnight shift
- Weekend availability
Ability to commute/relocate:
- Bemidji, MN 56601: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Hotel experience: 1 year (Required)
Work Location: In person
Salary : $14 - $16