Hotel Front Desk/Night Agent
Job Posting for Hotel Front Desk/Night Agent at Best Western Plus Salinas Valley Inn
Job Description:
Represents the hotel to the guest throughout all stages of the guest’s stay by working with all hotel personnel to ensure every guest experiences superior customer care. Responsibilities include registering guests, assigning rooms, accommodating special requests, and ensuring the guests have a pleasant stay and smooth checkout.
Job Duties:
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Coordinate with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
Reports any unusual occurrences or requests to the manager or assistant manager.
Manages and resolves all guest complaints in a professional and courteous manner.
Maintains customers’ privacy.
Maintains a high level of professional appearance and demeanor.
Excellent customer service.
Performs other duties as assigned.
Minimum of 1 year hotel night audit experience preferred.
Job Types: Full-time, Part-time
Pay: $16.00 - $18.00 per hour
Benefits:
- Employee discount
Schedule:
- 4 hour shift
- 8 hour shift
- Holidays
- Monday to Friday
- Weekends as needed
Work setting:
- In-person
Work Location: In person
Sign up to receive alerts about other jobs that are on the Hotel Front Desk/Night Agent career path.
Click the checkbox next to the jobs that you are interested in.
Sign up to receive alerts about other jobs with skills like those required for the Hotel Front Desk/Night Agent.
Click the checkbox next to the jobs that you are interested in.
-
Cash and Receipts Management Skill
-
Income Estimation: $31,241 - $39,181
-
Income Estimation: $31,943 - $38,777
-
-
Cashiering Skill
-
Income Estimation: $90,125 - $135,865
-
Income Estimation: $104,262 - $138,923
-
Not the job you're looking for? Here are some other Hotel Front Desk/Night Agent jobs in the Salinas, CA area that may be a better fit.
We don't have any other Hotel Front Desk/Night Agent jobs in the Salinas, CA area right now.
Hotel Carmel, Carmel, CA
Holiday Inn Express Monterey Bay - Seaside, Seaside, CA