What are the responsibilities and job description for the Front Desk Clerk - Swing position at Best Western Town and Country?
We are looking for a Hotel Front Desk Clerk to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Clerk responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.
- Perform all check-in and check-out tasks
- Inform customers about payment methods and verify their credit card data
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
- Work experience as a Hotel Front Desk Agent, Receptionist or similar role preferred
- Strong written and verbal communication skills
- Customer service attitude
- The ability to multitask
- Good problem-solving skills
- Comfortable with computers
Job Type: Part-time
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 8 hour shift
- Holidays
- Weekend availability
Ability to commute/relocate:
- Cedar City, UT 84720: Reliably commute or planning to relocate before starting work (Required)
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: One location
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