What are the responsibilities and job description for the Front desk Agent position at Best Western Tradewinds?
Desk agent needed for small, non smoking motel in Morro Bay, CA.
Friendly, reliable person needed that has worked in customer service or at a hotel before or in customer servcie working with daily customers . Applicant should be comfortable using a computer and able to send and receive emails and talking with guests.
Must have reliable transportation to and from work.
Recent, customer service and basic computer experience is preferred.
Candidate must pass a basic background check. Must be able to stand for long periods of time, check on team memebers to see which rooms are completed, walk up and down stairs easily, answer phones and able to use a computer daily throughout the day.
Duties also include both not a complete list, to check guests in and out, answer phones and email correspondence, filing of documents , help guests with questions and and book room reservations.
We receive a lot of emails and use a computer every day so strong computer skills needed to return emails and navigate basic computer software is needed.
Several positions currently available part or full time due to new management:
Morning and afternoon shifts available : 6:00 A.M.-11:30 A.M. , or 7:00 A.M. until 3:30 P.M. or Evenings from 3 to 10-11:00 P.M.
Nights sometimes might end up working later than 10 pm if working on a weekend Friday and Saturday night for arrivals.
Agents will typically also do light filing a few days a week and cleaning of the lobby office and common areas.
Simple room checks needed and a property walk also done daily.
Send us your resume for immediate consideration.
Job Types: Full-time, Part-time
Pay: $16.50 - $18.50 per hour
Schedule:
- 8 hour shift
COVID-19 considerations:
Hand sanitizer and wash stations readily available. Masks available. Water station and break area available.
Ability to commute/relocate:
- Big Bear Lake, CA 92315: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: One location
Salary : $17 - $19