What are the responsibilities and job description for the Content Editor position at BetterHelp?
Who are we and why should you join us?
BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world’s largest online therapy service – providing affordable and convenient therapy in 210 countries and over 60 languages across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we’re not stopping there – as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution.
As a Content Editor at BetterHelp, you’ll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We seriously invest in our team’s well-being and professional development, because we know that business and individual growth go hand-in-hand.
At BetterHelp, you’ll carve your own path, make an immediate impact, and be challenged every day – with a supportive community behind you the whole way.
What will you do?
- Review all content prior to launch and implement revisions (in regards to grammar, spelling, readability, style, and factual accuracy) and collaborate with writers and internal stakeholders to effectively communicate feedback
- Ensure the consistency of our brand voice across all new and existing content - Provide partners with industry insights, standards, and best practices to drive actionable improvements to our content
- Collaborate with marketing, writers, researchers, and clinical operations to establish high-quality content and consistency across a variety of marketing assets
- Guide writers in the development of valuable materials to elevate both our content and brand reputation as thought leaders in the mental healthcare space
- Manage a high volume of priorities effectively to meet deadlines in a fast-paced environment
What will you NOT do?
- You will NOT worry about funding. We have startup DNA, but we're fully backed and funded by our parent company, Teladoc Health.
- You will NOT be confined to your "job". We believe in nurturing employees’ interests and passions – even if some of them lie outside of your core responsibilities.
- You will NOT be bogged down by office politics, egos, or bad attitudes. Only positive, pleasure-to-work-with people are allowed here!
- You will NOT get burned out. We work hard, but we also believe in maintaining sustainable work/life balance. Seriously.
- You will NOT have to wonder why you’re doing the work you’re doing. Our day-to-day operations translate into people getting the help they need.
Yes. We operate in Pacific Time and candidates in any time zone are welcome to apply. We also ask our employees to travel to our Mountain View, CA office up to six times per year to collaborate in person in order to build better working relationships and experience our in-office culture. Travel expenses will be covered and reasonable accommodations will be made for those under unique circumstances who cannot travel.
● 2-3 years of editorial experience in a professional or educational setting ● Passion for researching and editing content about mental health topics
● Ability to edit or rewrite existing content according to guidelines and standard writing conventions
● Superb time management and organizational skills
● Intuition for improving the user experience
● Passion for creating content that clearly speaks to the target audience
● Ability to work cross-functionally with marketing teams, Clinical Operations, external partners, and more
● Proven track record of setting and accomplishing goals
● Curiosity to proactively seek, identify, and evaluate new innovative opportunities for campaign growth and improvement
● Tech savvy and quick to learn new software
● Ability to craft an empathetic, informative, and unbiased tone
● Ability to edit a high volume of articles
● Bachelor’s degree or equivalent- Competitive salary & equity compensation
- Excellent health, dental, and vision coverage
- 401k benefits with employer matching contribution
- Unrivaled perks program (including free therapy, UberEats, and more)
- Remote work with regular in-person bonding experiences sponsored by the company
- Office in the heart of downtown Mountain View, a three-minute walk from Caltrain
- Commuter benefits, FSA accounts, and Employee Stock Purchase Programs
- The chance to build something that changes lives – and that people love
- Any piece of hardware or software that will make you happy and productive
- An awesome community of co-workers
The base salary for this position is $70,000 - $100,000. In addition to a base salary, this position is eligible for a performance bonus, RSU's, and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2022. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and cerfications. This information is applicable for all full-time positions.
At BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status.
Salary : $70,000 - $100,000
