Marketing Operations Manager - Direct to Consumer

At BetterUp, we give people the coaching, support, and push they need to reach peak performance and unlock their limitless potential, in all they do, personally and professionally. We work with world-class experts and Coaches, pioneer innovative technology, and foster human touch at scale to fuel the BetterUp experience, and make growth and development achievable for all. We believe that practicing strong mental fitness is a never-ending practice of maintaining and building the strengths that precede health, happiness, and success. 

And we’re looking to build out a diverse and ambitious team of go-getters to join us as we grow. Exciting opportunities lie ahead, as well as work that makes a real difference — not only in the lives of others, but for your own personal and professional growth, too. Join us as we continue to bring BetterUp to more people everywhere, and create impactful change for our members and for you.  

What you'll do:

• Manage the operational aspects of campaigns and programs in our Marketing Automation Platform (Hubspot), website/landing page CMS (Hubspot), advertising platforms (Google, Facebook), SFDC campaign management, and any additional add-on platforms such as UTM.io, Zoom, Clearbit, and more. 
• Operationally support the continuous improvement of campaigns and programs with a focus on driving engagement, efficiency, and scalability. 
• Develop and manage initiatives and processes that will support exceptional lead management to enhance data and lead quality.
• Support the management of our database: data hygiene, health, segmentation, lead management, and database analysis.
• Assist in the development of the MarTech roadmap. Support the evaluation and selection of platforms, implementation, integration, maintenance, and performance.
• Document internal processes to build a shared knowledge and understanding of systems, processes, and the execution of campaigns and programs.
• Assess, develop, and enforce system governance policies. Proactively address potential issues with deliverability, automation, or data quality.
• Partner with cross-functional stakeholders to ensure frictionless execution, communication, and visibility.
• Establish regular reporting and dashboards to monitor campaign performance and KPIs.

If you have some or all of the following, please apply:

• 5 years of Marketing Operations experience, D2C operations a plus.
• Expertise using HubSpot, Advertising Platforms (Google, Facebook), Google Marketing Suite. Experience with data visualization and HTML is a plus. 
• Strong QA skills, attention to detail, good project management and ability to scale with efficiencies as we grow.
• Creative problem solver able to apply expertise and learnings to new environments.
• Ability to collaborate and communicate cross-functionally as part of a remote team.
• Strong relationship skills, you can build partnerships with cross-functional team members (RevOps, Core Marketing, Global Marketers..etc..)
  

Benefits:

At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community. 

• Access to BetterUp coaching; one for you and one for a friend or family member 
• A competitive compensation plan with opportunity for advancement
• Medical, dental and vision insurance
• Flexible paid time off
• Per year: 
• All federal/statutory holidays observed
• 4 BetterUp Inner Work days (https://www.betterup.co/inner-work)
• 5 Volunteer Days to give back
• Learning and Development stipend
• Holiday charitable contribution of your choice on behalf of BetterUp
• 401(k) self contribution

We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don’t hesitate to reach out — we encourage everyone interested in joining us to apply.

BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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