What are the responsibilities and job description for the Retail Associate position at BFB Hair, Inc.?
Responsibilities
- Greet and direct customers
- Provide accurate information (e.g. product features, pricing and after-sales services)
- Answer customers’ questions about specific products/services
- Conduct price and feature comparisons to facilitate purchasing
- Ensure racks are fully stocked
- Manage returns of merchandise
- Coordinate with the Customer Service team members and other operational staff
- Inform customers about discounts and special offers
- Provide customer feedback to the Store Manager
- Stay up-to-date with new products/services
Skills
- Proven work experience as a Retail Sales Representative, Sales Associate or similar role
- Understanding of the retail sales process
- Familiarity with Hair Extensions and other hair care products
- Basic math skills
- Excellent communication skills, capable of building trusting relationships
- Ability to perform in fast-paced environments
- Flexibility to work various shifts
- High school degree
- Orderly and can keep the retail area clean.
Pay: $13.00 - $15.00 per hour
Job Type: Part-time
Pay: $13.00 - $15.00 per hour
Benefits:
- Paid time off
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Mesa, AZ 85205: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Product demos: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Shift availability:
- Day Shift (Required)
Work Location: One location
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