Catering Captain-BGSU

This position is a permanent position for full time only. Flexiblity is a must. Events may fall on evenings and weekends.

Under the general supervision of Management, coordinates catering staff schedules to ensure all functions are delivered, served and cleared in a timely fashion. Prepares and serves food at scheduled functions under the supervision of the Catering Director. May drive a truck to deliver food and beverages to catered functions.

Essential Duties, Tasks and Responsibilities
· Directs full-time, part-time and student employees.

· In absence of management, is responsible for the total operation of a Dining Facility including food preparation, service, personnel procedures, office practices and all other administrative functions.

· Responsibilities may include supervision of all service areas, maintaining high quality service to the customers.

· Responsibilities may include receiving, inspecting, securing, and inventory of food and supplies necessary for the operation.

· Responsibilities may include hiring, scheduling, training, evaluating, and disciplining full-time, part-time and student employees.

· Informs staff as lines are closed to minimize leftovers.

· Implements policies and procedures.

· Maintains all related records.

· Promotes customer satisfaction by answering questions, solving problems, or securing information regarding Bowling Green State Dining, and displaying good public relations.

· Ensures courteous and prompt service.

· Has working knowledge of all kitchen equipment, basic office equipment, computer, and cash register.

· Knows and practices principals of food sanitation HACCP, personal health and cleanliness, time management, fire prevention, safety, and accident and theft prevention.

· Understands and complies with all cash and accounting procedures of both Bowling Green State University and BGSU Dining.

· Safeguards all storage areas by locking each after usage.

· Continuous standing. May work early, late, or rotating shifts and every other weekend.

· Determines workload requirements from catering orders.

· Meets with function group leaders to discuss setup arrangements; addresses last-minute changes and resolves problems.

· Interacts with customers and resolves complaints in a service-oriented manner.

· Demonstrates complete understanding of menu items.

· Ensures proper food preparation by following approved recipes and production standards.

· Must possess or able to obtain a food handler’s permit and/or alcohol servers permit where required by state law.

· ServSafe® certification required or ability to obtain certification.

· Knows and adheres to Bowling Green State University and BGSU Dining rules and regulations.

· Communicates positive values to staff and customers through actions, provides high quality customer service.

· Support the mission, core values and practices of BGSU.

· Deals with emergencies.

This list of essential duties, tasks and responsibilities is not all-inclusive; individual will perform other related duties as assigned.

QUALIFICATIONS

· High School diploma required plus additional course work or experience in food preparation, operation of kitchen equipment, food management and supervision.

· Ability to carry out simple instructions; read and write English; copy and record figures.

· Knowledge of addition, subtraction, multiplication, division, fractions, and decimals.

· A valid Driver’s License may be required.

· Ability to lift up to 50 pounds (lbs.).

· Ability to work effectively in a team environment.

· Ability to stand for entire scheduled shift - may be between 8 and 9 hours.

· Pleasant, congenial personality, with good interpersonal communication skills.

· Clean, well-groomed, neat appearance necessary.

Job Type: Full-time

Pay: $15.87 - $21.95 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 3 years
• 4 years
• 5 years

Restaurant type:

• Casual dining restaurant
• Fine dining restaurant

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Ability to commute/relocate:

• Bowling Green, OH 43403: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person