Team Lead

Job Description: Baptist Health Medical Group Team Lead Louisville Cardiology St. Matthews Area Full Time/First Shift Primary Responsibilities Include: Managing the daily operations of the front office of a BHMG medical practice. Position will oversee and train the front office and scheduling staff. Act as a liaison between the hospital and providers for scheduling colonoscopies. Promote, develop and initiate processes to obtain patient satisfaction scores above or at BHMG benchmarks. Work with Practice Manager for better workflows and overseeing some responsibilities when practice manager is out of the office. Must have a thorough knowledge of screening colonoscopies, pre-certification, pre-auths and scheduling cases with the hospital. The role will require good sense of judgement and critical thinking skills and will require interaction with the clinic staff, providers as well as hospital Primary departments. Minimum Education, Experience, Training, and Licensures/Certifications/Registrations Required: High School diploma or equivalent preferred. At least one to five years’ experience in the medical field Working knowledge of computers with proficient understanding of multiple business applications (word processing, spreadsheet, reporting and presentation) Demonstrated ability and experience to interact with all levels of a physician practice and network to include, clerical, professional, management and medical staff Team Lead, Healthcare, Cardiology, Administrative, Patient Care, Scheduling, Training, Front Office If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now! Baptist Health is an Equal Employment Opportunity employer. Founded in 1924, Baptist Health has been bringing advanced medical technology, modern facilities, and many of the region's most prominent physicians and medical professionals to the communities of our commonwealth for nearly a century. Headquartered in Louisville, the Baptist Health family of hospitals, care centers, physician offices and health facilities has experienced tremendous growth in recent years. Counting all nine hospitals, we have more than 2,700 licensed beds. Baptist Health has more than 300 points of care include outpatient facilities which offer Urgent Care, occupational medicine, physical therapy and diagnostics. Home care is also available in 39 Kentucky counties, six counties in Illinois and six counties in Southern Indiana. Our physician network of more than 3,000 employed and affiliated physicians continues to grow as we endeavor to improve access to healthcare and enhance the health of Kentucky as a whole. EEO Statement: Baptist Health is an Equal Employment Opportunity employer, and seeks to employ individuals without regard to race, color, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, religious or political beliefs, protected veteran status, employment status or any other protected class identified in any federal, state, or local law. Baptist Health specifically encourages minority, female, disabled, veteran and other candidates from diverse backgrounds to apply and strengthen our team. Please note that Baptist Health is a drug-free workplace and employment with Baptist Health is subject to post offer, pre-employment drug testing. NOTICE OF NONDISCRIMATION AND ACCESSIBILITY TO SERVICES Persons with hearing and speech impairments can contact Baptist Health facilities by using the Kentucky Relay Service, a toll-free telecommunication device for the deaf (TDD). For voice to TDD, call 800.648.6057. For TDD to voice, call 800.648.6056.