Rental attendant

Seasonal (Seasonal)

Working at Big Bear Mountain Resort puts you in the middle of it all, with some of the West Coast's best skiing / snowboarding and mountain biking terrain at your doorstep and Southern California's iconic beaches, deserts, and landscapes all within driving distance.

Big Bear Mountain Resort is Southern California's year-round home for alpine good times with three mountains - Bear Mountain, Snow Summit, and Snow Valley - offering something for outdoor enthusiasts of all ages and abilities, from world-class skiing, snowboarding, and sledding / tubing in the winter to mountain biking, hiking, base area activities, and golf in the summer, plus a full slate of can't-miss events throughout the year.

Renowned for being some of the industry's most innovative and influential destinations, Big Bear Mountain Resort features the most rideable terrain in Southern California, as well as the region's only halfpipes and highest lift-served peak (8,805 feet), the first terrain park in North America (Bear Mountain, 1992), the longest continually operating resort (Snow Valley, est.

1924), and site of the first Winter X Games (Snow Summit, 1997). Located in the San Bernardino Mountains, Big Bear Mountain Resort is owned by Alterra Mountain Company and is an Ikon Pass member destination.

Big Bear Mountain Resort is located in the San Bernardino National Forest, approximately 100 miles from Los Angeles and Orange County and 150 miles from San Diego.

As the home of Southern California's best snow conditions, most rideable terrain, and premier lift-served bike park, Big Bear Mountain Resort employees are able to enjoy three unique mountains and are eligible to receive retail and food discounts, season passes for dependents, and ski free at Alterra Mountain resorts.

Employee perks / benefits :

• Free season pass
• Lift tickets for friends & family
• Free skiing at other Alterra Mountain Company owned resorts (excluding CMH Heli-Skiing & Summer Adventures)
• Discounted lift tickets at Ikon Pass partner resorts*
• Retail and Rental discounts
• Food & Beverage discounts
• Free staff ski / snowboard lessons
• Exclusive employee and family events
• Free local bus pass : mountaintransit.org
• 401(k) savings plan
• Employee Assistance Programs
• Sick Pay
• Career positions offer additional benefits.

POSITION SUMMARY

Responsible to assist guests with all aspects of the equipment rental process that includes providing information on all available products, as well as performing basic maintenance on rental equipment.

This position is located at Snow Valley Resort in Running Springs.

Starting wage between $19.00 / hr. - $20.88 / hr. depending on experience.

REQUIRED QUALIFICATIONS, KNOWLEDGE, SKILLS, AND ABILITIES

• At least fifteen (15) years old
• Ability to handle stressful situations while maintaining a professional and pleasant attitude
• Capacity to read, understand, and comply with documents such as guest policies and procedure manuals
• Professionalism and strong guest service skills, attention to detail, and timeliness
• Able to work flexible schedules, including weekends and holidays

Offers of employment may be contingent upon successful completion of a background investigation.

ESSENTIAL DUTIES

• Follow all Company and Department Safety Policies and Procedures.
• Attend training and safety meetings, as well as exhibit the application and retention of all material presented.
• Demonstrate the ability and willingness to follow verbal and written instructions; as well as further develop professional skills, abilities, and knowledge.
• Exhibit willingness to perform other duties as assigned or assist in efforts outside of department as needed.
• Greets guests, acting as an ambassador of goodwill, providing information and education on rental equipment.
• Fits boots and adjusts bindings in accordance with manufacturers specifications based on information provided by the guest on ability level, age, height, and weight.
• Accurately records information on equipment that is rented.
• Receives returned equipment, examine equipment for breakage, and tag equipment needing repair or service.
• Assists with keeping areas clear of trash and other duties as assigned.

WORKING CONDITIONS

Handling emergency situations and working in adverse weather conditions may cause additional mental strain. Physical hazards include walking up and down steep stairways or driving on surfaces that may be wet / frozen and slippery, as well as exposure to fumes, odors, dusts, mists and gases.

Physical strain may also be caused by lifting or movement of heavy objects, as well as repetitive fine motor activities.

Snow Summit LLC is an equal opportunity employer.

Last updated : 2024-02-28