Big Boy - Server

Title Position: ServerPay: Hourly

Outlet: Big BoyBenefits: Available

Company: Terrible Herbst Inc.SNHD Card: Required

TAM Card: RequiredNon-Gaming/Gaming Card: Not Required

Join Our Team:

Two Iconic Brands. One Singular Vision: Provide exceptional service and personalized experiences to every guest every time. Terrible Herbst Inc. and Big Boy Restaurants have a long and rich history of guest service, with an emphasis on providing high-quality hospitality and a deliberately different experience to every customer at a fair price. We look for people to join our team that exemplify our aligned Core Values: Integrity, Passion, Caring, Professionalism and Learning. Terrible Herbst Inc. and Big Boy Restaurants strive to be a valued and special part of our customers daily lives.

Description:

The main responsibility of a Big Boy Server is to extend hospitality through prompt, courteous service that you provide to each of our guests. We want you to make our guests feel as if they were in your own home. Providing World Class Service to each and every guest is what sets us apart from all of our competition. The Server is responsible for providing an overall exceptional guest experience to help maintain and attract new guests. They are responsible for suggestively selling the menu to guests, a full understanding of Terrible Herbsts Inc./Big Boy operational standards, policies and procedures. It is important that the Server can effectively demonstrate these standards, policies and procedures. The Server must provide instant guest recognition and satisfaction, maintain excellent service standards, top-quality food and follow all Southern Nevada Health Department guidelines and codes. They will also be key drivers in continuous sales that increases and maximizes profits.

Responsibilities:

• Providing exceptional guest service
• Responsible for overall sales
• Focusing on overall Guest Experience and ensures every guest receives a personalized experience that caters to their needs
• Ensuring all food and beverage is prepared to standard before served to guests
• Responsible to meet all Health Department and TAM regulations and maintain standards
• Maintain cleanliness of the restaurant
• Assist team members if needed
• Any and all other responsibilities given within the scope of the job description

Qualifications:

Required

• Must have a high school diploma or equivalent
• 2 to 3 years of serving experience preferred in a fast paced, high-volume restaurant
• Must demonstrate honesty and integrity inside and outside the workplace
• Ability to obtain and maintain food handlers certification card and TAM
• Must be able to lift 45 lbs
• Excellent customer service skills
• Must strive for 100% customer satisfaction
• Familiarity with Aloha POS system is preferred