What are the responsibilities and job description for the Host position at Big Chill?
Host - Big Chill Island House
Job Description
Summary of Position:
How would you like to greet guests while taking in breathtaking views of sunsets on the Intracoastal Waterway? If that sounds like it’s your vibe, we’ve got the perfect spot for you at Barefoot Landing’s newest addition, Big Chill Island House. Be part of the new team at N. Myrtle Beach’s premier waterfront hotspot.The Host at Big Chill Island House is responsible for making a great first impression on all guests by providing a warm greeting and maintaining awareness of guest’s needs and requests. The Host is a guest satisfaction expert and will maintain order and control by managing the efficient and timely setting of our guests. The Host will obtain guest feedback and bid fond farewells, serving as not only the first impression, but also the last impression as guests depart. This position is critical to setting the stage for success as the Host will be a leader and bring positive energy to their work. Do you have that warm, welcoming personality? Then Come Chill with us!
Duties & Responsibilities:
- Be aware and share guest’s special needs, requests, and desires.
- Welcome and greet guests. Smile. Make eye contact. Make all our guests feel comfortable.
- Be a Guest Satisfaction Expert. Feel empowered to make our guests as happy and relaxed as possible.
- When immediate seating is not available, record guest names and number of people in the party. Provide guests with estimated waiting time. Monitor accordingly.
- Seat guests based on guest preferences and desired experience. Balance customer flow in service stations.
- Clear and reset tables, ensuring the table to be seated is clean and properly set.
- Pass the Baton. Relay messages to servers and kitchen as needed.
- Thank guests as they leave and invite them to return.
- Take accurate messages and make sure they are received by management
- Complete opening and closing side-work and weekly cleaning duties
- Be a team player
- Live the brand and be a brand ambassador; make decisions in the best interest of the company at all times
Duties & Responsibilities:
- Must be at least 16 years of age.
- Must have reliable transportation to/from work
- Must be eligible to work in the United States
- Possess basic math skills and have the ability to handle money and operate a cash register.
- Be able to work in a standing position for long periods of time (up to 6 hours).
- Must possess a friendly, outgoing demeanor with a passion for hospitality and providing top-notch guest service
- Strong communication skills and ability to communicate with management, staff, and guests
- Strong organizational and time management skills
Hours & Pay: This position pays $13-15/hour with awesome employee perks. La Vida Hospitality Group offers unique lifestyle-based benefits geared towards doing what we do best - Enjoying the Ride & Celebrating our Tribe!
- Unlimited growth potential with salaried management opportunities
- Travel opportunities
- Team events & outings
- Local lifestyle perks like paddleboarding & kayaking discounts
- Professional leadership development and continuous coaching, training, and mentorship
- Food, beverage & retail discounts
- Benefits for salaried team and paid time off for full-time hourly employees
- Celebrate Wellness program dedicated to supporting employee wellness
...and tons more! We're firm believers in working & playing hard and we want to find people who share that same passion with us, so if that sounds like your kind of vibe, apply to join our team today!
Notice: Employment with La Vida Hospitality or any of its’ companies (Crooked Hammock Brewery, Taco Reho, Big Chill Surf Cantina, Big Chill Beach Club) is “at will”, meaning that employment may be terminated at any time, with or without notice, and with or without cause, by either the employee or the Company.
Notice: Employment with La Vida Hospitality or any of its’ companies (Crooked Hammock Brewery, Taco Reho, Big Chill Surf Cantina, Big Chill Beach Club) is “at will”, meaning that employment may be terminated at any time, with or without notice, and with or without cause, by either the employee or the Company.
Salary : $13 - $15
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