Service Writer
Job Posting for Service Writer at Big Red Inc.
Responsibilities:
- Greet customers and provide excellent customer service
- Schedule appointments and manage the service department's calendar
- Communicate with customers about their vehicle's service needs and provide accurate estimates
- Create repair orders and ensure all necessary information is documented
- Coordinate with technicians to ensure timely completion of repairs
- Process payments and handle cash transactions
- Maintain a clean and organized work area
Qualifications:
- Previous experience in a similar role preferred
- Knowledge of automotive services and repairs, including air brakes, auto body repair, suspension, tire service, oil changes, shocks/struts, brake repair, and diesel engine repair
- Strong communication and customer service skills
- Ability to multitask and prioritize tasks effectively
- Attention to detail and accuracy in record keeping
- Proficient in using computer systems and software for scheduling and invoicing
Note: This job description is not intended to be all-inclusive. The employee may be required to perform other duties as assigned by their supervisor.
If you meet the qualifications listed above and are interested in joining our team as a Service Writer, please submit your resume for consideration. We look forward to hearing from you!
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Benefits:
- Paid time off
Day range:
- No weekends
Shift:
- 8 hour shift
- Day shift
Experience:
- Service writing: 1 year (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person
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