What are the responsibilities and job description for the Multi-Store Manager position at BIG RED LIQUORS?
Job Details
Position Details
Job Summary:
The Store Manager oversees operations and activities of store and staff; executes company policies, procedures, and programs to meet/exceed sales and gross margin goals. The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.
Essential Functions & Responsibilities:
- Coordinates all store activities in a manner that maximizes sales, profits, and customer satisfaction.
- Supervises the interviewing, selection, hiring, and training of all associates.
- Maintains a high level of customer service by ensuring that service standards are high and that complaints from customers are quickly resolved.
- Supervises freight process to ensure compliance to company guidelines and productivity standards.
- Maintains interior and exterior store standards; ensures merchandise presentation is in accordance with company direction.
- Implements safety and shrink best practices.
- Manages and supervises office functions, payroll, and controllable expenses.
- Develops and implements creative plans to increase store sales and decrease loss.
- Maintains communication with area/zone managers to stay abreast of company initiatives.
- Provides human resource management, including but not limited to staffing plans, performance evaluations, and training and development.
- Prepares all necessary reports and paperwork.
- Performs other duties as assigned by zone manager.
- Responsible for safety, coordinating loss prevention efforts and maintaining a clean, healthy working environment.
Qualifications
Qualifications, Education & Experience:
- Must be 21 years of age or older
- High School Diploma or equivalent required
- Three to four years of management experience preferred
- Strong knowledge of spirits & wine preferred
- Three years of experience in retail required
- CSW Certification an advantage
- CSW Certification required to maintain position
- Excellent communication and interpersonal skills
- Provide an extremely high level of customer service
- MS Office knowledge required
- Ability to work in a fast pace setting
- Organized with a great attention to detail
- Self Motivated
- Demonstrated reliability and punctuality
Physical Requirements:
- Regularly required to talk or hear
- Frequently required to stand, walk, bend, kneel, stoop, crouch, crawl and climb
- Regularly lift and/or move objects up to 50 pounds, utilizing dolly for safety
- Vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
Travel:
- Minimal travel is expected for this position
Additional Eligibility Qualifications:
- Must maintain Indiana State Employee Permit
- Must maintain Indiana State Approved Server Training Certification
Benefits:
- Competitive wage paid bi-weekly
- Quality, comprehensive paid training
- 401k with company match
- Paid vacation, holidays, and sick leave
- Benefits package including medical, dental, vision, & life insurance
Vine & Table is committed to a policy of equal employment opportunity and does not discriminate because of race, color, religion, sex, sexual orientation, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, genetic information or any other basis governed by federal, state or local law or ordinance or regulation. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship, including recruitment, hiring, upgrading, training, promotion, transfer, discipline, layoff, recall and termination.
Vine & Table will reasonably accommodate qualified individuals with a disability so that they can perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation and/or if the accommodation creates an undue hardship to Vine & Table. Contact your supervisor and/or the HR Manager with any questions or requests for accommodation.
This job description indicated in general the nature and levels of work, knowledge, skills, and abilities and other essential functions (as covered under the Americans with Disabilities’ Act) expected of an employee. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. An employee may be asked to perform other duties, responsibilities, and activities as required.