Restaurant Server

Big Sandy Lodge and Resort
Mc Gregor, MN Full Time
POSTED ON 4/16/2024

About the Company

Big Sandy Lodge and Resort was originally built in 1902 and officially established in 2005. It currently offers 15 villas and 6 cabins for rent. The property offers a multitude of outdoor activities for guests to enjoy, including fishing, hiking, snowmobiling and an outdoor sport court. Inside the lodge, guests can take advantage of the banquet center, indoor swimming pool, hot tub, sauna, and workout facility. On-site dining includes the Bear’s Den Sports Bar & Restaurant, which boasts a three-tiered deck to witness the beautiful scenery of northern Minnesota while enjoying a meal or cocktail. The property was purchased by Mille Lacs Corporate Ventures in 2016 and there are plans to build additional cabins for rent to guests who visit the resort, increasing the number of available cabins to 10.
Big Sandy Lodge and Resort is committed to providing exceptional and heartfelt hospitality experiences for all guests, provide development and opportunities for our associates, and have a positive impact in our community. We strive to contribute to ownership's goal of improving the economic well-being for current and future generations of Mille Lacs Band Members by operating a profitable business with well-trained, motivated, and enthusiastic associates.

Position Summary

Be friendly, outgoing, and possess good communication skills. Position responsible for ensuring guests’ enjoyment. You should be organized, able to think and act quickly and effectively while retaining self-composure. Be guest sensitive and possess a sense of timing. Take pride in personal appearance and show dedication to your job. Display integrity and honesty in all aspects of your employment.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:
  • Serving 3-4 tables, as determined by management
  • Maintaining complete knowledge of Restaurant’s food and beverage preparation
  • Selling alcohol and food items
  • Entering and completing customers’ orders on computer system; accepting different types of payment and making change
  • Interacting with guests in a friendly and fast manner; ensuring guests’ complete satisfaction and exceeding their expectations
  • Maintaining specific side-work and ensuring the total cleanliness and smooth operation of the restaurant
  • Clearing and resetting tables
  • Checking identification of guests to ensure they are of legal age to consume alcoholic beverages; refusing to serve beverages in a polite manner to guests who are not of legal age
  • Observing guests’ behavior once they have consumed alcoholic beverages, counting number of drinks served, and offering a taxi if you feel they should not drive; asking a manager for help with disorderly customers as needed
  • Reporting to work in a neat and clean uniform; maintaining well-groomed hair and personal hygiene as established by company policy
  • Delivering food product to customer at their table or across the counter
  • Communicating with customers regarding orders, comments, and complaints
  • Selecting food items from serving or storage areas and placing them in dishes, on serving trays, or in take-out bags
  • Cleaning and organizing eating, service, and kitchen areas
  • Notifying kitchen personnel of shortages or special orders
  • Relaying food orders to cooks
  • Preparing and serving drinks, desserts, or prepared foods to customer

Other Duties/Responsibilities

  • Perform special projects and other responsibilities as they arise.
  • Participate in task forces and committees as required.
  • Professional attitude required.
  • Most tasks are performed independently or in a team environment.

Minimum Qualifications (Knowledge, Skills, and Abilities)

  • Must be of legal age to serve alcohol.
  • 2 years of past-paced restaurant serving experience preferred.
  • Must be able to manage multiple priorities in a fast-paced environment.
  • Must be able to effectively communicate with all levels within and outside the organization and have the ability to effectively problem solve with all.

Special Qualifications

Mille Lacs Band Member and American Indian preference will be exercised in the hiring process.

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Salary.com Estimation for Restaurant Server in Mc Gregor, MN
$19,730 to $26,447
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