What are the responsibilities and job description for the Rental and Shop Supervisor position at Big Tool Box?
About Us
Big Tool Box & Highlands Garden Center is a family-owned business that has served the greater South Metro area for over 40 years with two locations, Centennial and Parker. We provide amazing customer service through our exceptional staff. If you are passionate about your career and want to contribute to a company you can believe in and grow with, consider sharing your talent at Big Tool Box & Highlands Garden Center.
Overview:
The Rental and Repair Shop Supervisor is responsible for the smooth and successful operation of the department. He or she oversees the repair of outdoor power equipment and tools, small engines, glass, plexi-glass and PVC cutting, re-screening of windows and doors. The Rental and Repair Supervisor ensures all customers’ questions/concerns are addressed by providing knowledgeable and pertinent information regarding products, usage, warranties and repairs. Additionally, he or she ensures that all of the retail operations within the department are run smoothly and as profitably as possible. These merchandise areas include automotive, moving and packing, propane, sod, contractor and homeowner outdoor poor equipment and rental.
Minimum education requirements:
Big Tool Box & Highlands Garden Center is a family-owned business that has served the greater South Metro area for over 40 years with two locations, Centennial and Parker. We provide amazing customer service through our exceptional staff. If you are passionate about your career and want to contribute to a company you can believe in and grow with, consider sharing your talent at Big Tool Box & Highlands Garden Center.
Overview:
The Rental and Repair Shop Supervisor is responsible for the smooth and successful operation of the department. He or she oversees the repair of outdoor power equipment and tools, small engines, glass, plexi-glass and PVC cutting, re-screening of windows and doors. The Rental and Repair Supervisor ensures all customers’ questions/concerns are addressed by providing knowledgeable and pertinent information regarding products, usage, warranties and repairs. Additionally, he or she ensures that all of the retail operations within the department are run smoothly and as profitably as possible. These merchandise areas include automotive, moving and packing, propane, sod, contractor and homeowner outdoor poor equipment and rental.
Minimum education requirements:
- High School Diploma or GED required.
- Highly proficient in small engine repair with the ability to obtain Stihl and other repair certifications.
- 1 year of retail supervisory experience, preferably in small engine repair and/or rental.
- 3-5 years of retail sales or small engine repair and rental business.
- Skill in establishing priorities and managing both workload and time wisely.
- Ability to communicate effectively with both customers and co-workers.
- Ability to manage and work with a team.
- Ability to follow verbal and written work direction.
- Ability to multitask and follow through on work assignments, especially those that are detailed.
- Ability to follow health and safety compliance.
- Availability to work weekends during busy season and evenings as needed to provide coverage.
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