Picture Yourself at Biltmore Farms as part of the Vanderbilt legacy of hospitality!

Hilton Asheville Biltmore Park is offering an exciting internship opportunity for high school students interested in gaining hands-on experience in the hospitality industry. This internship program provides a comprehensive overview of hotel operations, allowing interns to rotate through various departments, including banquets, restaurant, front desk operations, and housekeeping.

This is a four-month, paid internship experience, working up to 40 hours per week. The internship is designed to provide valuable insights and practical skills to young individuals looking to explore a career in the dynamic world of hospitality. The program aims to foster a supportive learning environment and provide participants with exposure to diverse aspects of hotel operations.

Hospitality High School Interns will learn about the Vanderbilt legacy of Hospitality with Biltmore Farms in addition to the culture and best practices of the Hilton brand. Interns will learn the intricacies of various hotel operations and supportive departments, and will enhance and apply their skills in communication, time management, decision making, and teamwork. Interns will meet with General Manager regularly to discuss progress toward internship goals and support needed.

DEPARTMENTAL DUTIES

• Banquets: Assist in setting up and executing banquet events, ensuring a seamless and memorable experience for guests.
• Hotel Restaurant: Gain experience in restaurant operations, including customer service, order taking, and maintaining a high standard of service.
• Front Desk Operations: Learn the essentials of front desk management, including guest check-ins, reservations, and handling inquiries.
• Housekeeping: Participate in housekeeping tasks, understanding the importance of maintaining cleanliness and presentation standards in guest rooms and public areas.

ADDITIONAL RESPONSIBIITIES

1. Willing to learn and adapt to various roles within hotel operations.
2. Work collaboratively in a fast-paced environment.
3. Support each department to which they are assigned by creating positive guest experiences and a productive workplace for coworkers.
4. Maintain the cleanliness and neatness of work area.
5. Attend department meetings as scheduled by managers.
6. Remain alert, courteous, and helpful to the guests and co-workers at all times.
7. Practice safe working conditions under Occupational Safety and Health Administration guidelines to include Bloodborne Pathogens.
8. Report any unusual occurrences or requests to the General Manager or Manager on Duty.
9. Wear proper uniform and nametag at all times and have a professional appearance.
10. Work flexible schedules which include weekends and holidays.

REQUIREMENTS

Education & Eligibility:

Must be a currently enrolled high school student. Minimum age requirement of 16 years old, in adherence to North Carolina Youth Employment Rules.

Skills:

Professional in all dealings with guests and coworkers. Identify problems and review information. Must be able to use math skills to solve problems, quickly and correctly. Concentrate and not be distracted while performing a task. Must be able to multi-task. Anticipate guest needs. Excellent communication and interpersonal skills. Must be able to speak, read, write and understand the primary language(s) used in the workplace.

Physical:

Requires finger agility, grasping, writing, constant standing, sitting, frequent walking, repetitive motions, lifting, bending, pushing, and visual insight. Must be capable of lifting, pushing, or pulling up to 35 pounds. Must be able to work with cleaning products regularly and immerse hands in water and use cleaning solvents and detergents.

Housing

Housing will not be offered as part of the internship program. Recommendations are available for those seeking to secure short-term housing in the Asheville area.

Post Offer / Pre-employment

For the on-going safety and well-being of our employees and guests, Biltmore Farms' on-boarding process includes a criminal history disclosure and screening process for employees selected for employment. This process begins after an offer of employment is extended in writing. Final decisions on employment will be treated in accordance with federal-, state-, and local laws and guidance and determinations will be made on a case-by-case basis prior to adverse action. Biltmore Farms is dedicated to matching candidates with a criminal history to a position where they can be successful.

Equal Opportunity Employer:

Biltmore Farms is an Equal Opportunity Employer. Minorities and Spanish/English bilingual persons are strongly encouraged to apply.

E-verify:

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. This employer participates in E-Verify. Click here for more information.

AVISO: La Ley Federal le exige a todos los empleadores que verifiquen la identidad y elegibilidad de empleo de toda persona contratada para trabajar en los Estados Unidos. Haga clic aqu para obtener ms informacion.