Operations Manager

Description

The Branch Operations Manager is a dynamic position responsible for planning, directing, and coordinating the operations of the service center. This position is responsible for safety, transaction quality, inventory accuracy, facility maintenance, yard productivity, and administration through the implementation of standard operating procedures.  

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. 

POSITION QUALIFICATIONS

Responsibilities

• Create and maintain a safe work environment through training, inspection, and corrective action.
• Create, implement, and sustain required standard operating procedures.
• Measure performance using metrics against pre-defined goals in areas such as safety, inventory accuracy, equipment inspection, and all other areas.
• Resolve issues within the material flow of the branch and implement procedures to ensure that transactions flow accurately 100% of the time.
• Foster alignment with Functional Support Departments.
• Ensure proper stocking, movement, and loading of material.
• Manage or complete daily managerial duties such as facility and equipment maintenance and repair, OSHA requirements, safety training, etc.
• Manage staffing at the branch, including controlling and minimizing labor overtime.
• Manage transaction accuracy by making sure each day’s transactions are updated in the system the day during which they occur and ensuring performance goals are met in this functional area.
• Other responsibilities as requested  

Supervisory Responsibility

The position manages yard and delivery personnel. This position is responsible for ensuring alignment between the branch and the functional support departments. 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

The employee is occasionally required to sit, climb or balance; and stoop, kneel, or crouch. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

KNOWLEDGE, SKILLS & ABILITIES 

• Strong communication, problem solving and decision-making skills to effectively resolve customer and employee issues.
• Uphold confidentiality in all situations.
• Detail oriented, strong organization skills and a high degree of accuracy with the ability to work independently. 
• Ability to use Internet, Outlook, MS Office, and position specific software as required.

EDUCATION, TRAINING AND EXPERIENCE

• Five years in Customer Service, Operations or Operations Management
• Good Computer skills, Proficient in Excel
• High School Degree
• Experience in directly managing people. 

COMPETENCIES

• Strong commitment to safety
• Strong operational knowledge and experience
• Process driven and detail oriented.
• Solid team building
• Proficiency in all aspects of interpersonal communication
• Performance Management 

EEO STATEMENT

It is the policy of Binford Supply to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status regarding public assistance, veteran status, or any other characteristic protected by federal, state, or local law. 

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

We’ve got you covered.Binford Supply employees give a lot, and we offer benefits that fit their needs. We provide industry-leading coverage and benefits to our people and their qualified family members, including:

• Medical, Dental, and Vision coverage for Employees, Spouses, Dependents &/or entire Family
• Company Paid Life Insurance and Short/Long-Term Disability Insurance
• Convenient 24/7 Doctor Visits through LiveHealth Online
• Legal Assistance via Legal Shield
• Employee Assistance Program
• Identify Theft Protection
• Access Perks – Discounts on products and services with companies nationwide.
• 401k Retirement Program with strong company match

In addition to the benefits program, Binford Supply also provides employees a competitive wage, career advancement, and training opportunities.Why Join the Binford Supply Family?Our core values are integrity, service, accountability, and humility. Our employees are a part of a culture that supports and encourages personal development and growth. To be a market leader, we realize this. We must be committed to our people as well as our products. We are dedicated to the development of our employees and want them to feel as though their time with Binford Supply is an investment in their future. Our expertise contributes to Binford Supply's position as the industry leader in fence solutions.