Director, Student Transition and Success

About Binghamton University:

Binghamton University is a premier public R1 research institution in the State University of New York (SUNY) system that unites more than 130 broadly interdisciplinary educational programs with some of the most vibrant research in the nation. Our unique character - shaped by our mission, outstanding academics, facilities, and community life - promotes extraordinary student success, research, and service; Binghamton University is where our students, faculty and staff thrive.

Working at Binghamton University is more than about having a great job - it is about having the opportunity to flourish in an exciting, engaging environment. Our faculty and staff appreciate Binghamton's collegial and inclusive culture and its commitment to excellence, education, innovation and civic engagement. Our diverse campus community contributes to our success.

Binghamton merges rigorous academics, distinguished faculty, exceptional staff, and ultramodern facilities to engage and challenge its 18,000 students. The high-achieving Binghamton student body also represents a great diversity of life experiences, from first- generation college-goers to international students. Beyond their talent, these classmates share a desire to shape the future through technology, insight, intellectual exploration, and community service.

We are an affirmative action/equal opportunity employer, and in keeping with this commitment, we welcome all to apply, including veterans and persons with disabilities.

Job Description:

Budget Title: Senior Staff Associate (SL-5)

Salary: $80,000 - $90,000

The director of student transition and success, under the direction of the assistant vice president for student success within the Division of Student Affairs, will lead the day-to-day operations of the Office for Student Transition and Success (STS). The director will be in charge of, and provide oversight to, Success Coaching, First Year Experience/UNIV101, Emerging Leaders Program, Transfer Student Success, Binghamton Advantage Program and the Speaking Center. The director will maintain responsibility for the development, management and direction of these units, and also be student-facing for success coaching appointments. The director will work closely with the AVP to build close collaborations with campus partners across divisions, including University Tutorial Services, Academic Affairs and advising offices, financial aid, Admissions, New Student Programs, and others. The director will use data-driven decision-making, have a strengths-based approach to student success, and facilitate collaborations across campus designed to provide programs and services that proactively empower students to succeed and support the University's student success goals of retention, graduation, participation in high-impact practices, career outcomes, and wellbeing. The director will also help support the assistant vice president for student success in related work as needed.

Responsibilities:

• Provides leadership to a collaborative campus-wide culture for student success. Specifically, provides oversight, leadership and overall day-to-day oversight for all units within the office of Student Transition and Success, Success Coaching, First Year Experience/UNIV101, Emerging Leaders, Transfer Student Services, Binghamton Advantage Program, and the Speaking Center.
• Works cooperatively with colleges and departments on programs that support undergraduate student transition and success, including University Tutorial Services, Academic Affairs and academic advising offices, financial aid, Admissions, New Student Programs, and others.
• Serves as a point of contact and provides success coaching on a walk-in or appointment basis and makes referrals to appropriate campus resources, school advising offices, academic departments, career center, CARE Team, and other resources as necessary, and provides relevant presentations to students.
• Stays abreast of developments in the field of student persistence and academic success.
• Develops, oversees and assesses programs and services that are informed by best practices in higher education to improve retention and graduation rates and empower undergraduates to succeed academically.
• Supports student success (retention, graduation, participation in high-impact practices, career outcomes, wellbeing).
• Oversees assessment, continuous improvement, technology and accountability initiatives for the office.
• Oversees communications, promotions and public relations related to the Office for Student Transition and Success programing and other appropriate University initiatives.
• Hires, trains, supervises and evaluates direct reports, and approves all departmental personnel actions.
• Facilitates professional development opportunities for staff members.
• Provides effective budget management and oversees fiscal operations of the office.
• Serves on University committees as appropriate.
• Presents to students through STS programs, classroom and department opportunities, and student organizations.
• Assists the assistant vice president for student success with occasional projects.
• Participates in a duty rotation for the Division of Student Affairs.
• Occasional evening, night or weekend work required.

Requirements:

Visa sponsorship is not available for this position

• Knowledgeable of, and practitioner of, best practices in success coaching, analytics, programming for new students, leadership programs, programs to develop speaking skills, first-year seminars and transfer student programming
• Master's degree and 5-7 years of progressively responsible experience, including staff supervision/management
• Demonstrated commitment to student success
• Ability to communicate clearly and effectively, including public speaking
• Ability to multi-task and work cooperatively with others
• Excellent leadership and supervisory skills
• Strong interpersonal and organizational skills
• Effective project management and analytical and problem-solving skills
• Demonstrated ability to bridge academic and student affairs partnerships
• Ability to negotiate and bring differences to successful resolution
• Strong marketing skills
• Knowledge of word processing, spreadsheet and database applications
• Strong leadership skills with ability to attract, motivate, coach and develop a team and foster a diverse and inclusive work environment

Preferred:

• Management experience in college student or academic affairs to include program development, evaluation and staff supervision; demonstrated experience in meeting the needs of college students from diverse backgrounds, including first-generation college students; experience within the areas of student transition, especially First Year Experience curriculum, success coaching, leadership programs and/or transfer student services
• Analytics and data-driven decision-making
• First Year Experience curriculum and programming
• Success coaching experience and general understanding of academic advising

Additional Information:

Offers of employment may be contingent upon successful completion of a pre-employment background check and verification of degree(s) and credentials.

Binghamton University is a tobacco-free campus.

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov

Payroll information can be found on our website https://www.binghamton.edu/offices/human-resources/payroll/

Cover letters may be addressed "To the Search Committee."

Postings active on the website, accept applications until closure.

For information on the Dual Career Program, please visit:
https://www.binghamton.edu/offices/human-resources/prospective/dual-career/index.html

Equal Opportunity/Affirmative Action Employer
The State University of New York is an Equal Opportunity/Affirmative Action Employer. It is the policy of Binghamton University to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender identity or expression, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, or arrest and/or criminal conviction record unless based upon a bona fide occupational qualification or other exception.

As required by Title IX and its implementing regulations Binghamton University does not discriminate on the basis of sex in the educational programs and activities which it operates. This requirement extends to employment and admission. Inquiries about sex discrimination may be directed to the University Title IX Coordinator or directly to the Office of Civil Rights (OCR). Contact information for the Title IX Coordinator and OCR, as well as the University's complete Non-Discrimination Notice may be found here.

Application Instructions:

All applicants must apply via Interview Exchange: http://binghamton.interviewexchange.com/candapply.jsp?JOBID=163329

Deadline for Internal Applicants: June 29, 2023

Deadline for External Applicants: Open until filled

Review of applications will begin immediately and continue until the vacancy is filled.

Please submit:

1. Resume,
2. Cover letter, and
3. Contact information for three professional references

You may add additional files/documents after uploading your resume. After you fill out your contact information, you will be directed to the upload page. Please login to check/edit your profile or to upload additional documents: http://binghamton.interviewexchange.com/login.jsp.