Job Posting for Patient Financial Coordinator at BioPlus Specialty Pharmacy
Company Description
As one of the largest and most respected specialty pharmacies, BioPlus creates a meaningful difference to our patients, prescribers, payers, and pharmaceutical partners.
Our 2 - Hour Patient Acceptance Guarantee gives a quick response to prescribers and patients for critical, time - sensitive treatments. As we continue to grow, we need exceptionally talented, bright, and driven people. If you would like to help us continue to be the innovative leader in our industry, this is your chance to join our team.
Job Description
Responsible for assisting patients in managing their out of pocket costs, and working with patients who are underinsured and need help via assistance programs or pharmaceutical manufacturer programs.
Encompasses activities that support the functions of the Accounting Department.
Responsibilities:
Work directly with patients to negotiate copayment arrangements
Retrieve method of payment from patient for co pay, and notate appropriate systems accordingly
Understand and help coordinate assistance via Pharmaceutical Manufacturer programs and /or foundations for patients with little coverage, no coverage or those that we cannot offer internal assistance by referring them to the manufacturer
Stay abreast and adhere to Federal, State, and contractual regulations regarding co pay assistance
Act as the liaison between Billing, Patient Care Coordinators, and Collection departments to assist in resolving financial assistance related to prescription refills
Update patient information and software systems to accurately reflect the outcome of negotiations
Respond in a timely manner to all assistance inquiries by patients, and other departments
Stay updated with foundation and manufacturer programs that relate to the disease classes that we service
Attend departmental and other meetings as scheduled
Prepare financial reports as requested, and submit to appropriate Manager
Create and maintain tracking programs for reporting financial assistance as well as manufacturer assistance transfers as directed
Update sales personnel as to assistance resolutions allowing them to update MD offices
Other duties as defined by manager
Requirements:
Three years of healthcare experience
Three years of Verification and/or financials, preferably in a Specialty Pharmacy.
Must have excellent negotiation skills along with a caring, compassionate attitude.
Must have the ability to work cooperatively, and be a liaison between departments when needed.
Must have excellent verbal and written communication skills. · Must have a professional image.
High school diploma or equivalent
Basic math skills
Understanding of insurance coverage gaps
Additional Information
BioPlus offers competitive compensation packages including health care, 401(k), growth potential, and a challenging and exciting work environment.
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