Collision Repair Center Manager

As the Collision Center Manager, you will be responsible for overseeing all aspects of our collision repair facility, ensuring efficient operations, exceptional customer service, and high-quality repairs. You will lead a team of technicians and support staff, manage workflow, and maintain strong relationships with customers and insurance partners.

**Responsibilities:**

- Leadership: Provide strong leadership to the collision repair team, fostering a positive work environment and encouraging collaboration and teamwork.

- Operational Management: Oversee all aspects of the collision repair process, including estimating, scheduling, parts procurement, and quality control, to ensure timely and efficient repairs.

- Customer Service: Ensure a high level of customer satisfaction by providing excellent service, addressing customer concerns, and maintaining open communication throughout the repair process.

- Quality Assurance: Implement and maintain quality control measures to ensure all repairs meet industry standards and customer expectations.

- Financial Management: Monitor and manage the collision center's financial performance, including budgeting, cost control, and profitability analysis.

- Vendor and Supplier Management: Develop and maintain relationships with vendors, suppliers, and insurance partners to ensure timely and cost-effective repair processes.

- Safety and Compliance: Ensure compliance with all safety regulations and industry standards, and promote a culture of safety within the collision center.

- Training and Development: Identify training needs and opportunities for professional development for collision repair technicians and support staff.

**Qualifications:**

- Experience: Minimum of 5 years of experience in automotive collision repair, with at least 3 years in a management or supervisory role.

- Technical Knowledge: Strong understanding of automotive repair techniques, industry standards, and insurance procedures.

- Leadership Skills: Excellent leadership and management skills, with the ability to motivate and inspire a team to achieve excellence.

- Customer Focus: Customer-centric mindset with a passion for delivering exceptional service and building strong customer relationships.

- Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate with customers, team members, and other stakeholders.

- Problem-Solving Skills: Strong analytical and problem-solving skills, with the ability to quickly identify issues and implement effective solutions.

- Computer Skills: Proficiency in MS Office and collision repair management software.

**Benefits:**

- Competitive pay

- Strong locally owned and family operated company culture

- Ongoing training and development opportunities

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Supplemental pay types:

• Bonus opportunities

Ability to Commute:

• Woodway, TX 76712 (Required)

Ability to Relocate:

• Woodway, TX 76712: Relocate before starting work (Required)

Work Location: In person