What are the responsibilities and job description for the Server position at Birdietown?
Job Summary
We are seeking a dedicated and enthusiastic Server to join our team. The ideal candidate will have a passion for providing exceptional customer service in a fast-paced environment. As a Server, you will be responsible for ensuring that guests have an enjoyable dining experience by delivering high-quality service, taking orders accurately, and upselling menu items when appropriate.
Responsibilities
- Greet and welcome guests in a friendly and professional manner.
- Take food and beverage orders accurately using Toast POS.
- Provide detailed information about menu items.
- Upsell additional items to enhance the dining experience and increase sales.
- Ensure food safety standards are met by following proper hygiene and sanitation practices.
- Deliver food and beverages to tables promptly, ensuring accuracy in orders.
- Monitor guest satisfaction throughout their meal, addressing any concerns or requests promptly.
- Collaborate with kitchen staff to ensure timely preparation and delivery of orders.
- Handle cash transactions and process payments efficiently while maintaining accuracy.
- Maintain cleanliness of the dining area, including tables, chairs, and service stations.
- Assist with training new staff members as needed.
Qualifications
- Previous experience in a restaurant or hospitality setting is preferred but not required.
- Strong customer service skills with a focus on hospitality and guest satisfaction.
- Ability to work efficiently in a fast-paced environment while managing time effectively.
- Basic math skills for handling transactions and processing payments accurately.
- Excellent communication skills and the ability to work as part of a team.
- A positive attitude and willingness to learn are essential for success in this role.
Join us in creating memorable dining experiences for our guests! We look forward to welcoming you to our team as we strive for excellence in service and hospitality.
Job Types: Full-time, Part-time
Pay: From $20.00 per hour
Shift:
- Day shift
- Evening shift
- Night shift
Experience:
- Customer service: 1 year (Required)
- Serving: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: In person
Salary : $20