Rides Operator

Description

SUMMARY

The Rides Operator is responsible for providing safe, friendly service while operating the Zoos train or other rides/amusements.

ESSENTIAL FUNCTIONS

• Provide excellent customer service at all times to guests and staff.
• Completes daily cleaning and basic maintenance checks on all rides and attractions prior to Zoo opening. Reports any problems that would lead to unsafe operations to supervisors.
• Documents and maintains all daily, weekly, and monthly maintenance and operation checklists for the rides.
• Operates the ride/attraction while observing riders and ride to ensure safe operation.
• Acquires ride tickets from guests and/or checks wristbands. Records rider numbers daily.
• Assists riders on and off ride/attraction as needed, to include wheelchairs if applicable.
• Acknowledges guest questions regarding basic zoo information and daily event schedules and answers appropriately. Seeks answer if unknown to operator.
• As an Ambassador of the Zoo, projects professionalism in behavior, speech, appearance, and radio communications at all times.
• Other duties as assigned

SAFETY ANALYSIS

The Ride Operator position is impacted by hazardous exposures common to retail operations as well as public safety in an outdoor environment. Some of the following exposures will occur daily:

• The proper use and understanding of cleaning agents and personal protective equipment (PPE)
• Thorough understanding of guest safety protocols, particularly with young children.

The Ride Operator is responsible for following safety policies and procedures for their areas.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee should expect:

• Use of hands, fingers, tools or controls.
• Frequently required to stand; walk; sit; reach with hands and arms; stoop, kneel, bend, crawl, crouch and talk or hear. Occasionally may be required to climb.
• Routinely lift and/or move up to 25 pounds. Occasionally lift up to 50 pounds.
• Exposure to wet surfaces.
• Depending on assignment, exposure to the elements can be expected.

POSITION TYPE AND HOURS OF WORK

• Full time
• Weekdays and weekends required, occasional evening hours (during special events) and holidays.

Qualifications

QUALIFICATION REQUIREMENTS

The Birmingham Zoo recognizes that skills and knowledge come from both formal and informal experiences including education, paid work, volunteer service, and life experience. Those who meet the majority of the requirements for a position are encouraged to apply.

• High School Degree or GED preferred.
• Must be at least 21 years of age.
• Must have a current valid driver’s license with no prior traffic violations (within the last five years).
• Must be willing to become CPR/First Aid Certified.

WORK ENVIRONMENT 

Birmingham Zoo is dedicated to creating a global community where all people value wildlife and wild places. As a workplace, the Zoo is guided by its core values: Passion, Excellence, Teamwork, Sustainability, and Diversity & Inclusion. Black, Indigenous, and People of Color (BIPOC) and others who identify as nonwhite, people with disabilities, members of the LGBTQIA community, neurodiverse individuals, and those with diverse lived experiences are encouraged to apply for this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and functions of this position. 

Birmingham Zoo is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected status or any other characteristic protected by law. 

APPLICATION PROCESS 

Applications will be accepted until the position is filled. If selected, a background check and drug test will be conducted prior to beginning employment.

Birmingham Zoo Inc. is a not-for-profit entity. The rate of pay for this position is $14.06/hour.

Salary : $14