Office/Recovery Coordinator

Birth Tissue Donor Services (BTDS) strives to be the preferred-choice partner for birth tissue donation and to provide exceptional service to our hospitals, physicians, and expectant parents. We honor a mother’s decision to donate in support of the need for transplantable human tissue. The generosity of these donors enables breakthrough medical applications that can restore vision and heal burns or wounds.

Our goal is to hire dedicated and dependable team members with an exceptional work ethic, integrity, and a shared passion for our mission. We are currently seeking one full-time Office/Recovery Coordinator to support our new donation programs in Missoula and Polson, Montana.

This is hybrid position with dual roles. In the primary role of Office Coordinator (OC), the focus is on supply management and keeping the office running smoothly. The OC will order, receive, and stock adequate supplies to ensure BTDS can efficiently service our local donation program.

In the secondary role of Recovery Coordinator (RC), this individual steps in if the full-time RC is out or unable to reach all potential donors. An RC handles all assigned tasks related to the birth tissue acquisition process and services their hospital per the labor and delivery schedule.

BTDS follows all hospital policies, regulations and procedures as well as aseptic technique and OR protocols. Professionalism, affability, and a positive attitude are a must while representing BTDS.

Please note that candidates must be able to meet all hospital vendor-credentialing requirements, which typically include verifiable immunization against hepatitis B, COVID-19, influenza and other communicable diseases.

Duties Include:

• Handling incoming/outgoing shipments (FIFO supply log), phone calls, and visitors
• Alerting appropriate BTDS staff immediately if unscheduled auditors/investigators arrive
• Office maintenance and cleaning
• Providing field support to include but not limited to: preparation of BTDS portfolio/donor registration packets, kit prep, expo/marketing opportunities, onboarding/training file preparation, donor ID logs, supply logs, promotional supplies, etc.
• Assisting with audits and training/annual competency preparation such as copies, agenda and documentation, etc.
• Assisting BTDS leadership in supply preparation and case activity
• Engaging consistently with hospital labor & delivery staff
• Completing informed consent, donor screening, and acceptability with potential donors
• Acquiring birth tissue
• Coordinating transportation of acquired tissues, blood samples and/or cultures to assigned destinations
• Completing donor charts thoroughly and accurately

Minimum Qualifications:

• High school diploma or GED
• Valid state driver’s license and reliable transportation
• Basic computer skills
• Solid organizational & communication skills

Preferred Qualifications:

• Administrative, office, and/or stocking experience
• Basic understanding of medical terminology or related experience

Job Type: OC role: Full-time Monday-Friday, typically 8 or 8:30-4 or 5
RC role: As needed with variable hours

Pay: Compensation is an hourly wage plus recovery-related case pay

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• Monday to Friday

Application Question(s):

• Are you willing to undergo a background check?

Education:

• High school or equivalent (Required)

Work Location: In person