What are the responsibilities and job description for the Operations Specialist position at BitGo?
Operations Specialist - BitGo
BitGo is the market leader in institutional-grade cryptocurrency investment services providing security, compliance, and custodial solutions for blockchain-based currencies. BitGo is the world's largest processor of on-chain bitcoin transactions, processing 15% of all global Bitcoin transactions, and $15 billion per month across all cryptocurrencies. The company has over $2 billion in assets in wallet, and a customer base that includes the world's largest cryptocurrency exchanges and spans more than 50 countries. In 2018, it launched BitGo Trust Company, the first qualified custodian purpose-built for storing digital assets. BitGo is backed by Craft Ventures, DRW, Galaxy Digital Ventures, Goldman Sachs, Redpoint Ventures, and Valor Equity Partners.
The Operations Specialist will work for BitGo Trust Company in Sioux Falls, South Dakota with the Head of Operations and other operations staff to perform high volume, complex, trust operations specifically related to individual retirement accounts, in accordance with company policies and procedures. Essential duties and responsibilities include, but are not limited to:
Responsibilities
- Assists the policy implementation and execution of an effective BSA/AML/KYC program
- Provide operational support in the department to ensure compliance with all Federal and State laws, regulations and statues as well as all corporate policies and procedures
- Opening and closing accounts on the trust accounting system
- Daily processing of transactions and data input
- Performing tax and portfolio accounting functions
- Account and asset reconciliation and record keeping
- Perform system testing and enhancements
- Assist the Head of Operations with any other administration and operational functions
- Responsible for administration and operational support of all accounts under administration
- Provide timely and accurate responses to both internal & external requests for information
- Participate in department meetings and maintain proper documentation and minutes from those meetings
- Serve as a proactive problem-solver by being able to troubleshoot account questions/issues in support of Trust Operations
- Exemplify a willingness to take on other responsibilities as needed by our Trust Management Team
Requirements
- 1-2+ years of trust operations/financial services experience OR a Bachelor’s Degree/Advanced Degree with an interest in working within Financial Services/Cryptocurrency
- Highly effective verbal and written communication
- Accuracy and attention to detail
- Highly organized with work tools like emails, spreadsheets, databases
- Extremely high sense of urgency when servicing external and internal clients
- Analytical skills, positive attitude, active listening and problem-solving skills
- Attention to detail and a commitment to constant improvement
- Ability to prioritize tasks, multi-task, and meet deadlines
- A team player with strong judgment and decision making skills
- Trust accounting software experience preferred, but not necessary
Benefits
Why Join BitGo?
Disrupting an industry takes vision, innovation, passion, technical chops, drive to deliver, collaboration, and execution. Join a team of great people who strive for excellence and personify our corporate values of ownership, craftsmanship, and open communication. We are looking for new colleagues who bring innovative ways of thinking and problem solving, and who want risks to be part of the team that changes the world’s financial markets.
Here are some of the benefits of working at BitGo:
- 100% company paid individual and family medical, dental, and vision plans
- Competitive compensation, stock options, and 401k plan with company matching
- Computer equipment and workplace furniture to suit your needs
- Generous vacation policy vacation
- Exciting start-up atmosphere and great colleagues
Cryptocurrencies are the most disruptive change the financial services industry has seen in years. Join us and you’ll be able to look back and say you were part of the team that transformed investing.
