What are the responsibilities and job description for the Salesforce Administrator/Developer position at BJSS?
About Us
We’re an award-winning innovative tech consultancy - a team of creative problem solvers. Since 1993 we’ve been finding better, more sustainable ways to solve complex technology problems for some of the world’s leading organisations and delivered solutions that millions of people use every day.
In the last 30 years we won several awards, including a prestigious Queen’s Award for Enterprise in the Innovation category for our Enterprise Agile delivery approach.
Operating from 26 locations across the world, we bring together teams of creative experts with diverse backgrounds and experiences, who enjoy working and learning in our collaborative and open culture and are committed to world-class delivery.
We want to continue to grow our team with people just like you!
About the Role
An opportunity to be part of a newly created internal BJSS team responsible for the development and delivery of a wide range of business applications that are needed to support an ever-growing business.
With offices worldwide this team will perform a vital role in making sure we have the right systems in place to allow the business to operate successfully.
We are looking for a talented Salesforce Administrator/Developer to join the team and help us achieve our operational goals.
Role Requirements:
- Using an Agile approach, you will work closely with stakeholders to recommend and agree technological solutions to meet our business requirements
- Build, configure, and automate technology solutions to deliver business value, working with stakeholders to define system requirements and customize the platform.
- Being pro-active in suggesting improvements to the configuration of the system, or new tools or ways of working
- Providing strong problem solving and technical skills to effectively design quality solutions
- Ensuring all changes adopted are clearly communicated, documented and provide training where needed with all relevant users
- Managing Salesforce upgrades
- Handling all basic administrative functions including user account maintenance, reports and dashboards, work-flows and other routine tasks
- Ability to liaise across the wider IT team and ensure relevant processes are documented and handed over to Service Management/Infrastructure
About You
- A certified Salesforce Administrator
- Strong Salesforce product knowledge
- Demonstrable experience of delivering end-to-end configuration and change management of system changes
- Experience of Classic and Lightning
- Comfortable operating in an Agile environment
Experience of the following would be useful:
- Kimble
- Product Management
- Business Analysis
- User Management
- Data Management
- Security
- Automating Processes
- Analysing Data
Some of the Perks
- Flexible benefits allowance – you choose how to spend your allowance (additional pension contributions, healthcare, dental and more)
- Industry leading health and wellbeing plan - we partner with several wellbeing support functions to cater to each individual's need, including 24/7 GP services, mental health support, and other
- Life Assurance (4 x annual salary)
- 25 days annual leave plus bank holidays
- Hybrid working - Our roles are not fully remote as we take pride in the tight knit communities we have created at our local offices. But we offer plenty of flexibility and you can split your time between the office, client site and WFH
- Discounts – we have preferred rates from dozens of retail, lifestyle, and utility brands
- An industry-leading referral scheme with no limits on the number of referrals
- Flexible holiday buy/sell option
- Electric vehicle scheme
- Training opportunities and incentives – we support professional certifications across engineering and non-engineering roles, including unlimited access to O’Reilly
- Giving back – the ability to get involved nationally and regionally with partnerships to get people from diverse backgrounds into tech
- You will become part of a squad with people from different areas within the business who will help you grow at BJSS
- We have a busy social calendar that you can chose to join– quarterly town halls/squad nights out/weekends away with families included/office get togethers
- GymFlex gym membership programme