Business Analyst

Position: Business Analyst Job Description: LOCATION Hybrid work from either our Jacksonville, FL or Atlanta, GA office is required with flexibility to work remote up to 2 days per week NOTE: Please note that pursuant to a government contract, this specific position requires U.S. citizen, U.S. national or protected individual (as defined in 8 U.S.C. § 1324b(a)(3)) status. SUMMARY Conducts various types of research and analysis to support the business operations for Black Knight’s Data and Analytics division. Assists management to resolve business issues in an effective and productive manner. Designs, documents, and reengineers business processes and publishes business metric results. RESPONSIBILITIES Performs analyses of the business goals, objectives, and needs of the general business environment Performs research and analysis to support business operations and presents findings to management Plans and designs business processes and make recommendations and changes in order to improve and deliver greater effectiveness and efficiency Utilizes systems and data to resolve business issues and develops recommendations to solve business operations Identifies and implements best practices and suggest how to improve current practices Calculates/estimates costs and benefits of alternative actions or solutions to establish their viability/ROI Analyzes and documents business processes and metrics May perform special projects upon request and on occasion May prepare reports for financial and P&L analyses Performs other related duties as assigned MINIMUM REQUIREMENTS Bachelor’s degree or equivalent combinations of education, training, and work experience Requires 4 years of business analysis, operational, or analytical related experience PREFERRED QUALIFICATIONS Knowledge of Black Knight products, services, and capabilities Knowledge of general business, corporate operations, and structure Mortgage industry experience Experience with Office Product Suite Verbal and written communication skills to audiences of various levels within the organization Decision-making and problem-solving skills Resourceful and proactive in gathering information, sharing ideas, and suggesting innovative solutions ICE carefully considers multiple factors to determine compensation, including a candidate’s education, training, specialty, experience, and work location. The base salary (exempt) or hourly rate (non-exempt) is just one component of the total rewards package offered to our employees, including potential bonus or commission eligibility, insurance (medical/dental/vision/life/disability), matching 401(k) plan and matching employee stock purchase plan EEO Statement: ICE is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, and protected veteran or military family status. Our employees’ diversity is our strength, and when we embrace our differences, it makes us better and brighter. ICEs commitment to inclusion is at the core of who we are, and motivates us in how we do business each and every day. Location: Jacksonville, FL Time Type: Full time BLACK KNIGHT IS PROUD TO BE PART OF ICE ICE BLACK KNIGHT | THE ULTIMATE CONNECTION The Industry’s Leading Provider of Technology, and Data and Analytics Solutions ICE Mortgage Technology is a mortgage and finance industries’ leading provider of integrated technology, data and analytics solutions that facilitate and automate many of the business processes across the entire loan lifecycle. Black Knight is the provider lenders and servicers rely on to support their strategic goals and better serve their customers by delivering best-in-class technology, services and insight with a relentless commitment to excellence, innovation, integrity and leadership. We promote a culture of continuous learning and growth by providing unrivaled leadership, learning and training opportunities in an energizing environment that helps our employees learn new skills and advance in their careers. Learn more about employee benefits ICE is committed to giving back to the communities where we live and work. Whether we donate time or funds, we are unified in our commitment to helping those in need. Learn more about our community involvement