IT Personnel Specialist

Overview: Much of the new hire process at BLHI revolves around technology, but this role expands on that and assists in the connection of new hires with the organization. As an IT Personnel Specialist, you will play a crucial role in facilitating the smooth integration of new employees into the organization and closeout of employees as they leave. This role requires a combination of organizational skills, interpersonal communication, and an understanding of company procedures and technology.

Key Responsibilities:

On-Boarding

• Pre-Hire Assistance:
• After formal offer is accepted establish contact with the new employee and work to complete all pre-hire needs.
• Work with hiring manager to confirm specific needs and access.

• Welcome and Orientation:
• Greet new hires on their first day and provide a warm welcome.
• Conduct orientation sessions to familiarize new employees with the company culture, basic technology operations, and connect them with company personnel needed to make their tenure here successful.

• Technology Onboarding:
• Coordinate the setup of technology and equipment for new employees, including computers, email accounts, and other necessary tools.
• Provide guidance on how to access and use internal systems and software.

• Employee Assistance:
• Serve as a point of contact for new employees, addressing any questions or concerns they may have during the onboarding process.
• Foster a positive onboarding experience by being approachable and supportive.

• Integration and Follow-Up:
• Monitor the progress of new hires during the initial weeks and follow up to address any issues or concerns.
• Collaborate with managers and team members to ensure a smooth integration into the work environment.

Off-Boarding

• Account Closeout
• Assure all network accounts and access are closed out in a timely manner.
• Work with employee’s manager to delegate necessary access to any files or programs.

• Equipment
• Coordinate retrieval of all company assets (IT equipment, company access badges, etc).
• Manage equipment inventory for redistribution or decommissioning.

Qualifications:

• Bachelor's degree preferred
• Excellent communication and interpersonal skills.
• Organized with strong attention to detail.
• Ability to work collaboratively with cross-functional teams.
• Strong work ethic and ability to self-manage time and tasks.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Experience level:

• No experience needed

Schedule:

• Monday to Friday

Work Location: In person

Salary : $41,100 - $52,100