Loan Processor

Who We Are

We have the fundamental belief that we, as an organization, can and will improve lives. Rooted in the centuries-old credit union philosophy of people helping people, we maintain a simple premise. Those we interact with will receive equal and just treatment, devoid of intolerance, false judgment, racism, or discrimination of any kind. We must not accept less if we are to fulfill our mission, "We Improve Lives." This mission empowers us to serve the greater good and to make a difference in our world. Our cooperative structure creates a cycle of mutual assistance towards the common goal of the financial well-being of members.

At BHFCU, we’re committed to improving the lives of our members every day, and we look for people who share that passion. Don’t have a ton of financial industry experience? No problem. Our onboarding includes an orientation program with ongoing training to help staff further their career at BHFCU by building on their existing strengths.

General Purpose: Prepare and process all documents and disclosures for home equity, home improvement, and manufactured home loans. Provide primary support and assistance to Loans/Member Service staff for assigned tasks. Assist in the on-going quality control efforts of the consumer mortgage department. Explain and offer credit union products and services as required.

Essential Duties/Responsibilities

• Provide primary support and assistance to LMS lenders for all consumer home equity mortgage loan products, in both first and second lien position.
• Responsible for preparing required initial and closing loan disclosures and documents for all branches, in accordance with regulatory rules such as HPML, HOEPA, Reg B and Reg Z Appraisal Rules, ATR, TILA, RESPA, Reg Z, etc. Order documents and services required, ensure proper documentation is obtained and applicable forms completed. Disburse loan proceeds as directed.
• Ensure all HELOC loan five-yearreviews are assigned and completed within the required time frame. Ensure all required documentation and verifications are obtained. Complete and record HELOC Addendums at each County Register of Deeds office in a timely manner to ensure the continued effectiveness of the mortgage.
• Verify HMDA data fields are accurately completed. Compile HMDA date quarterly, scrub file for accuracy, and process for integration to first mortgage department master file. Re-calculate and publish current HEOPA rate chart each week.
• Track and manage loans requiring flood insurance in accordance with FEMA to ensure adequate coverage is obtained and maintained for the life of the loan. Force place flood insurance policies following all Flood insurance regulations.
• Ensure mortgages are accurately prepared, ownership of deed and legal description have been verified, and mortgages are recorded in a timely manner.
• Prepare loan payoff statements, post loan payoffs from Title Companies, and prepare mortgage satisfactions, in accordance with applicable regulations. Receive, assign, and process mortgage subordination requests.
• Audit invoices for payment approval from various third parties such as Register of Deeds offices, document system vendor, lien reports, and flood determinations, for all departments.
• Submit credit insurance disability and debt protection claims, post claim payments to loans, and process reports. Process and apply MBP and GAP claims and refunds and balance monthly reports. Work various LMS reports as assigned.
• Complete Change in Term requests daily and work other credit card reports as needed.
• Remain current on changes within the legal, regulatory, economic, competitive, and technology environments that may affect the consumer loan and mortgage functions.

Other Duties/Responsibilities

• Ensure the confidentiality and security of all member and Credit Union information.
• Provide assistance with credit union products and services to members when required.
• Perform other duties as may be assigned by the LMS Operations Manager.

Job Knowledge

• Working knowledge of laws and regulations affecting consumer loan and mortgage transactions.
• Working knowledge of general ledger accounts pertinent to the department.
• Working knowledge of the credit union's products and services.
• Working knowledge of organization's policies/procedures and credit union's service philosophy.
• Working knowledge of safety and security program for false alarms, robberies, bomb threats and extortion.
• Working knowledge of credit union's in-house computer system / Internet, Excel and Word.

Job Qualifications (Skills)

Black Hills FCU is committed to working with its employees to reasonably accommodate them with the physical aspects of the position. The following list outlines the physical considerations that are normally encountered in this job.

• Vision: A sighted person to effectively review documents.
• Speech/Hearing: Ability to communicate verbally and in writing with staff, members and vendors.
• Manual Dexterity: Ability to perform necessary computer-related input.
• Physical Mobility: Limited mobility required. Requires the ability to work flexible hours.

Job Qualifications (Ability)

• Ability to understand and follow complex written and oralinstructions, anddisseminate that knowledge in a clear and understandable format to others.
• Ability to interact positively with co-workers, management, and the public to promote a team effort and maintain a positive attitude even under extreme pressure.
• Ability to prepare and maintain confidential records and reports.
• Ability to produce a high volume of work in a timely manner that is accurate and of high quality. Ability to prioritize work. Ability to handle multiple tasks.
• Ability to analyze out of balance situations, statistics and financial data, gather, assemble, correlate, and interpret facts and develop solutions.
• Ability to work within precise standardized guidelines with some latitude to make decisions and take initiative to resolve problems or unique circumstances.
• Ability to use a rational and organized approach to completing tasks.

Job Qualifications (Education/Experience)

Job requires a high school level of language, math and reasoning skills. One to two years' experiencein a related field with equal responsibilities is acceptable. Formal training should be supplemented with continuing education.

Working Conditions

Material and Equipment Involved

Multi-functional Device In-House Computer System

10-Key Calculator Scanner

Work Environment/Physical Activities

Job requires limited physical effort. It is primarily a desk assignment. Work within a highly structured and closely supervised environment. Ability to function in a fast-paced area. Ability to handle multiple tasks simultaneously. Work creates normal fatigue daily. Work creates moderate stress during certain periods during daily routine. The job calls for a high degree of mental concentration to interpret and act upon a wide range of situations. The job requires a degree of attention to details.

Notice: This job description is not intended to be, nor should it be construed as, a contract or guarantee for employment. BHFCU adheres to all federal and state labor laws regarding termination and probationary periods. This position is also subject to all the personnel policies of the Black Hills Federal Credit Union. Changes may be made to this job description at any time by the President. Black Hills Federal Credit Union is an equal opportunity employer.

Black Hills Federal Credit Union is an equal opportunity employer. All applicants will receive consideration without regard to age, race, color, sex, sexual orientation, genetic information, religion, national origin, disability, veteran status, or any other status or condition protected by state or federal law. BHFCU will provide reasonable accommodation to qualified persons with a disability but who are otherwise able to perform the essential functions of the job.