Mainframe Computer Operator II (Remote)

SUMMARY

Responsible for operating computer, computer-related hardware and other operations area equipment. Performs support activities in computer operations.

SHIFT

Night Shift: 7:00pm - 7:00am ET with 3/4/3 rotation (Sunday - Tuesday, Saturday - Tuesday).

RESPONSIBILITIES

• Monitors and controls a computer console to process and complete jobs.


• Investigates error conditions in computer processing, equipment malfunction and/or network (on-line) performance in order to determine and/or apply the required corrective procedure or action.


• Works closely with all mainframe support team members to ensure systems are available 24/7


• Maintains the physical inventory of computer operations supplies in a designated storage area and keeps the various operations areas stocked with the supplies necessary for daily production.


• Sets up, prepares, operates and performs preventive maintenance tasks on tape drives, computer on line microfiche, disk units, printers, bursters, decollators, inserters, postage meters, microfiche viewers, and similar devices.


• Controls and monitors the on-line network from the central network control center.


• Performs other related duties as assigned.

MINIMUM REQUIREMENTS

• A high school diploma or GED is required for this role


• Requires 4 years of demonstrated experience


• Knowledge of operator procedures for applications and operating system software


• Experience with Mainframe data console monitoring


• IPL experience


• Advance knowledge of JES and MVS commands

PREFERRED QUALIFICATIONS

• Experience with ServiceNow (SNOW)


• Knowledge of off-line and peripheral equipment operation and maintenance


• Skill in controlling processing through central console


• Skill in maintaining a continuous production level


• Skill in following oral and written technical instructions


• Skill in maintaining complete and accurate written records


• Ability to communicate effectively verbally and in writing


• Ability to establish and maintain effective working relationships with employees, clients and public

Although target pay range may vary by work location, a representative pay range is $20.00 - $25.00/hour. Eligible to participate in medical, dental and vision insurance, life insurance and disability insurance, 401(k) plan and employee stock purchase plan. Eligible to participate in the discretionary annual performance bonus.

Black Knight is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, and protected veteran or military family status. Our employees' diversity is our strength, and when we embrace our differences, it makes us better and brighter. Black Knight's commitment to inclusion is at the core of who we are, and motivates us in how we do business each and every day.