What are the responsibilities and job description for the Supply Chain Solutions Specialist position at BLACKHAWK INDUSTRIAL OPERATING CO?
SUMMARY: The Supply Chain Solutions Specialist is responsible for installation, and the overall maintenance of the VMI vending platform in their assigned area.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Provide timely routine maintenance and proper repairs to industrial vending machines
- Work directly with customers, end-users, and teammates to design, troubleshoot, and enhance vending infrastructure and processes.
- Assist branches in managing product inventory levels, including replenishment, and stock transfers when required.
- Accurately and efficiently troubleshoot and maintain software and hardware across vending fleet
- Maintain a 6-hour AVG close time on trouble tickets
- Assist in developing vending solutions for customers
- Continually communicate with the team utilizing the communication tools presented by leaders.
- Perform work in a clean, safe, and organized manner
- Consistently maintain accurate records utilizing tools presented by leaders
- Perform other duties as assigned
- Perform all work in accordance to ISO processes and procedures
QUALIFICATIONS:
- Computer software skills – Windows, Office. CribMaster or AutoCrib experience preferred.
- Computer Hardware knowledge – I/O devices such as Printers, handheld scanners, Monitors, and related hardware.
- Networking – Basic understanding of IP networks is preferred.
- Knowledge of Vendor Managed Inventory
- Mechanical Aptitude – Ability to use hand tools and work through break/fix scenarios independently.
- Ability to travel 30% of the time
SUPERVISORY RESPONSIBILITIES:
No direct supervisory responsibility.
EDUCATION and/or EXPERIENCE:
High School Diploma/GED required.
Up to 2 years’ experience in a similar position preferred
REASONING ABILITY:
Employee responds to commonly occurring problems/situations for which standards, procedures or precedents exist.
CERTIFICATES, LICENSES, REGISTRATIONS:
None required
WORK ENVIRONMENT:
Employee is regularly required to speak and hear English, stand, walk, sit, use hand to finger, handle or feel objects, tools or controls; reach with hands and arms. Employee is required to use computer and other equipment.
Employee frequently lifts and/or moves up to _50_ pounds. Specific vision abilities include close vision and the ability to clearly focus vision.
PPE REQUIRED:
Eye protection, hearing protection, and foot protection as required by customers
OSHA CATEGORY:
This position falls under the general industry category of OSHA standards. Employee is expected to adhere to all company safety standards to mitigate potential risks of injury in their workspace.
BENEFITS:
- 401K Plan and Company Match Medical
- Dental and Vision Insurance
- Company paid Long Term and Short-Term Disability
- Life Insurance
- Paid Time Off
BlackHawk Industrial is an Equal Opportunity Employer
